Senior Director, Operations and Infrastructure
Senior Director, Operations and Infrastructure
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1 Vacancy
Job Description
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Position Summary:
Florida Atlantic University is seeking a Senior Director Operations and Infrastructure - Boca Raton FL.
Reporting directly to the Assistant Vice President for Facilities Management the Senior Director of Facilities Operations and Infrastructure is a senior administrative leader responsible for overseeing comprehensive facilities operations across all campuses of Florida Atlantic University (FAU).
This role provides strategic and operational leadership in building operations and maintenance deferred maintenance engineering utilities custodial services managed grounds warehouse operations and the work-control center. The Senior Director ensures that all facilities-related services align with and support the Universitys mission while maintaining high standards for safety sustainability responsiveness and operational efficiency.
A key contributor to institutional planning budgeting capital renewal and emergency preparedness the Senior Director collaborates closely with academic research and administrative divisions. This position is considered essential personnel and plays a central leadership role during campus emergencies infrastructure failures or other critical incidents. This position manages both administrative and in the field activities in a multi-campus environment.
Responsibilities:
Leadership and Strategic Oversight
Provide leadership for Engineering & Utilities Physical Plant Services Warehouse Operations and Work Control.
Supervise associate directors and management staff across functional units and campuses.
Foster leadership development and succession planning within direct reporting units.
Represent the department on internal and state-level committees.
Promote a culture of accountability service excellence and continuous improvement.
Contribute to institutional strategic planning efforts by aligning facilities operations with university growth sustainability goals and space utilization initiatives. Serve as a key advisor on infrastructure investment energy stewardship and long-term service delivery models.
Facilities Operations and Infrastructure Oversight
Provide oversight of all campus infrastructure and building systems including HVAC plumbing electrical structural utility plants and distribution networks across FAU campuses.
Lead the alignment and execution of preventive and deferred maintenance programs across units leveraging CMMS platforms (e.g. FAMIS) and asset performance data to guide lifecycle planning and operational readiness.
Guide utility planning efforts involving chilled water steam electrical distribution domestic water and wastewater systems ensuring operational resilience and continuity.
Oversee the development and application of operational policies and procedures that align with safety codes environmental regulations and institutional expectations.
Champion infrastructure optimization energy efficiency initiatives and capital renewal strategies in collaboration with Facilities leadership and planning teams.
Oversight of Major Contracted Operational Services
Provide oversight for custodial and groundskeeping operations delivered through a hybrid model of in-house staff and major contracted service providers.
Ensure alignment of appearance sanitation environmental care and safety standards with institutional expectations.
Monitor vendor performance contract compliance and service-level outcomes.
Collaborate with the Facilities Management Business Office and operational leads to ensure quality assurance continuous improvement and fiscal responsibility.
Warehouse & Work Control Operations
Oversee warehouse operations to ensure inventory supplies and materials are available to support facilities operations and utility delivery in coordination with the FM Business Office and facilities leadership.
Provide strategic oversight of the Work Control Center and CMMS platform (e.g. FAMIS) ensuring accurate service intake preventive maintenance scheduling asset tracking and facilities performance reporting in coordination with subordinate units.
Leverage CMMS data for operational planning and customer service tracking.
Project Support and Asset Management
Collaborate with Design & Construction Space Utilization and Analysis and Budget and Planning teams to ensure building grounds and infrastructure needs maintainability and regulatory compliance are integrated into project development and delivery.
Support operational readiness for newly constructed or renovated buildings and ensure smooth transition to long-term maintenance teams.
Lead deferred maintenance prioritization and facility condition assessments to inform capital planning.
Utilize CMMS and asset management data to support lifecycle planning and informed decision-making regarding investments in infrastructure and building systems.
Compliance Policy and Standards Oversight
Lead the development implementation and governance of policies procedures and operational standards related to facilities operations maintenance utilities and service delivery.
Ensure compliance with applicable codes regulations and institutional requirements in coordination with Environmental Health & Safety and other campus partners.
Oversee periodic policy reviews documentation updates and staff education to ensure system-wide consistency and accountability.
Support audits and reviews by ensuring policy alignment accurate documentation and consistent operational compliance.
Budget and Resource Management
Provide leadership for operational budgeting across Engineering Physical Plant and Logistics units ensuring alignment with institutional priorities cost recovery utility forecasting and long-range capital reinvestment.
Oversee coordination with the Facilities Management Business Office to manage expenditures chargeback structures and procurement of service contracts and operational supplies.
Emergency Management and Resilience
Serve as a key facilities leader across all phases of emergency management particularly during hurricanes power outages floods or major system failures.
Collaborate with responsible authorities and stakeholders to ensure operational continuity infrastructure resilience compliance and post-event restoration of university assets including utilities buildings and grounds.
Cross-Campus Collaboration and Communication
Liaise with core-mission units - academic research and administrative - to coordinate facilities operations and infrastructure-related activities and minimize service disruptions.
Maintain transparent communication regarding planned outages emergencies and project handoffs.
Collaborate with state agencies consultants and contractors to meet regulatory requirements and operational goals.
FAU Benefits and Perks
If Benefits & Perks are important to you then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students staff and faculty FAU offers:
- Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family) Dental Vision Life Insurance Flexible Spending plans Employee Assistance Program (EAP) and much more.
- State retirement options including tax-deferred annuities and Roth 403(b) plans.
- State employees Public Service Loan Forgiveness (PSLF) program.
- Sick Leave Pool Program.
- Paid time off (eligible employees) including vacation and sick leave 1 personal day 9 paid holidays and paid winter break (at Presidents discretion).
- Paid Community Engagement Volunteer Service Day
- Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty the EESP program may be extended to spouses and dependent children (eligibility rules apply).
For details on FAUs amazing offers visit us at Living in Palm Beach County
The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Qualifications:
Masters degree from an accredited institution in an appropriate area of specialization and six years of appropriate experience required; or bachelors degree from an accredited institution in an appropriate area of specialization and eight years of appropriate experience required.Preferred Qualifications/Skills:
Experience in higher education or other large institutional settings.
Familiarity with Florida Board of Governors regulations and state procurement standards.
PE license CFM FMP CEM or equivalent facilities certification.
Knowledge of energy conservation strategies sustainability principles and facilities performance metrics.
Salary:
$145000.00 per year.College or Department:
Facilities ManagementLocation:
Boca RatonWork Days and Hours:
Monday - Friday 8:00a.m. - 5:00p.m. Some weekends and evenings may be required.Application Deadline:
Special Instructions to Applicant:
This recruitment has been reopened; all previous applicants are still under consideration and need not reapply. This position may close without prior notice.APPLICATION DOCUMENTS REQUIRED:
Resume
Cover letter
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official sealed transcripts and original NACES evaluation if applicable sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II) motor vehicle check credit check reference checks alcohol and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at or send an email at To contact Human Resources please call . For communication assistance call 7-1-1.
Required Experience:
Exec
Employment Type
Full-Time
