Sales Manager MICE (National Sales Office)

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Sales

Job Summary

EOE/AA/Disabled/Veterans

What are we looking for

A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

A Sales Manager will develop and implement sales strategies which maximise the contribution from key MICE PCO and Corporate accounts and achieve the overall targets in the MICE segments for all Malaysia Hotels. To drive the Malaysia Hotel revenue by penetrating the local market place securing and increasing the productivity of existing accounts and securing new accounts to deliver over our fair market share.

What will I be doing

As Sales Manager you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically you will be responsible for performing the following tasks to the highest standards:

To actively promote the services and facilities of the Malaysia properties to all customers and guests and cross sell the other Hiltons Worldwide family of brand hotels when appropriate

To communicate with both internal and external customers in a polite and constructive manner ensuring customers expectations are exceeded.

Acting diligently in the course of employment with due care for the health and safety for themselves other staff customers and other persons lawfully on the premises.

To attend and actively participate in departmental communication meetings and nominated training sessions and take responsibility for personal development.

Performing any additional tasks as delegated by our customers or management to ensure our customers receive Superior and Distinctive Service.

To perform any tasks of a reasonable nature as required and requested by the Director of Sales

Ensuring the standards of Hilton is maintained.

Required Experience:

Manager

EOE/AA/Disabled/VeteransWhat are we looking forA Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitude and good comm...

EOE/AA/Disabled/Veterans

What are we looking for

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton

To actively promote the services and facilities of the Malaysia properties to all customers and guests and cross sell the other Hiltons Worldwide family of brand hotels when appropriate

To communicate with both internal and external customers in a polite and constructive manner ensuring customers expectations are exceeded.

Acting diligently in the course of employment with due care for the health and safety for themselves other staff customers and other persons lawfully on the premises.

To attend and actively participate in departmental communication meetings and nominated training sessions and take responsibility for personal development.

Performing any additional tasks as delegated by our customers or management to ensure our customers receive Superior and Distinctive Service.

To perform any tasks of a reasonable nature as required and requested by the Director of Sales

Ensuring the standards of Hilton is maintained.

Required Experience:

Manager

Key Skills

Business Development
Key Decision Makers
Customer Service
Annual Sales
Revenue Growth
Sales Meetings
Account Management
Customer Base
New Customers
Territory
Trade shows
Sales Goals
Sales Process
Product Development
New Clients

Apply Now

About Company

Hilton

Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.

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