Clinic Kennel Technician
APA! BACKGROUND: Austin Pets Alive! (APA!) is one of Austins most dynamic and beloved nonprofits. The organization leads the No Kill movement nationally and is considered a national thought leader in animal welfare. APA! locally rescues treats and adopts out 10000 homeless dogs and cats each year providing the safety net for Austins most at-risk shelter pets which helps Austin to be a No Kill city while also assisting other communities in saving homeless animals. The organization is distinguished by its large volunteer workforce and the scrappiness of its grassroots and its non-traditional community-based animal rescue work.
The organization continues to innovate best practices to save lives and spreads its impact by offering resources and mentorship related to its renowned lifesaving model through American Pets Alive! APA!s national 2020 American Pets Alive! began the Human Animal Support Services (HASS) - an innovative initiative aimed at rethinking the traditional model of animal sheltering. It focuses on supporting both people and pets in the community to reduce the number of animals entering shelters and improve outcomes for both. The project encourages collaboration between animal welfare organizations and community-based services with a goal of providing personalized proactive support that positions animal welfare as a social service.
APA! BACKGROUND: The Clinic Kennel Technician is responsible for ensuring the clinic is clean and organized throughout the day including any areas outside of the clinic that may house hospitalized animals. Clinic Kennel Technicians work together with veterinary technicians veterinarians and clinic managers to provide the best care possible for clinic pets in care. Clinic Kennel Technicians that are excelling in ther role are prioritized to move into the Technician-in Training position. This is a nonexempt position. The Clinic Kennel Technician reports directly to the Medical Clinic Manager on duty.
The Clinic Kennel Technician plays a key role in advancing the goals of APA!s Clinic Program. This position contributes directly to APA!s mission to increase the live release rate across Texas by supporting a sustainable inclusive and high-impact model for shelter operations.
The Clinic Kennel Technician is responsible for managing their daily responsibilities maintaining clear priorities and delivering consistent high-quality work that aligns with APA!s values and goals. This includes staying organized using data or feedback to inform decisions and following through on key tasks and responsibilities with minimal oversight. This is a hands-on mission-driven role focused on results reliability and teamwork.
APA! is a volunteer-powered organization so every staff member is expected to work alongside and support volunteers. The Clinic Kennel Technician collaborates closely with volunteers to complete day-to-day tasks helps create a positive and inclusive environment and actively contributes to a culture of shared effort and mutual respect.
This position may involve shift flexibility weekend hours and responsiveness during times of high need.
Every individual at APA! is responsible for working in collaboration with volunteers; making sure volunteers are recruited trained and feel impactful through their efforts at APA!. A core part of this role is creating a welcoming and empowering experience for volunteers including assisting with onboarding training and volunteer engagement as part of the day-to-day workflow.
ESSENTIAL FUNCTIONS:
- Actively contribute to a volunteer-powered culture by partnering with volunteers during every shift and helping create an inclusive welcoming environment
- Work alongside volunteers to complete daily tasks ensuring the work is shared and collaborativenot siloed
- Support the recruitment and onboarding process by welcoming new volunteers and helping them get oriented to the program
- Help retain volunteers by offering encouragement guidance and feedback during shared work
- Recommend strong volunteers for deeper involvement or specialized roles to your supervisor or volunteer manager
- Contribute to a positive culture by recognizing volunteer contributions through appreciation gratitude and shoutouts
- Help set volunteers up for success by clearly explaining tasks providing hands-on guidance and offering in-the-moment support
- Clean and feed hospitalized patients in various locations throughout campus. This includes cleaning of feces vomit blood urine and other animal fluids.
- Maintain a clean working environment throughout the clinic
- Help maintain a clean surgery suite including on high volume spay/neuter days and special surgery days.
- Sweep and mop all clinic areas daily
- Maintain clean sink areas including organizing and washing dishes 1-2 times per day.
- Run laundry cycles throughout the day.
- Take dirty laundry to laundry room and re-stock clean laundry throughout the day
- Decontaminate kennels and crates as needed.
- Follow all cleaning and disinfecting SOPs and protocols.
- Adhere to all contagious disease SOPs and protocols.
- Complete deep cleaning projects as they arise.
- Assist with organizing and donations.
- Provide oral medications to clinic pets in care.
- Depending on skill level and comfort level Clinic Kennel Techs may be trained to administer subcutaneous medications and learn other medical tasks.
- Clinic Kennel Technicians may occasionally be asked to assist the Parvo ICU team with the same tasks listed above.
- Complete all APAtec training courses within 1 month of hire.
- Job duties may include some or all of the above and other duties as assigned by manager
OTHER FUNCTIONS:
- Must demonstrate dependability accountability time management use of reasoning and good judgment skills
- Attend and participate in all required training sessions and meetings
- Maintain open and consistent communication with Program Manager or designee supervisor and other colleagues
- Partner with Volunteer Managers to learn about the volunteer programs and support volunteers interested in your department on an ongoing basis
- Able to react to change productively and perform other related duties as assigned
- Able to work evenings weekends and holidays as needed
- Able to work in a high-volume fast-paced high-stress environment
- Comfortable working autonomously when given goals and deadlines
QUALIFICATIONS SKILLS & EXPECTATIONS:
- Attention to detail able to follow directions
- Timely and good attendance
- Commitment to APA!s customer experience expectations and courteous friendly and professional with all members of the public and staff
- Diligent in daily activities independent and self-motivated worker and able to perform job duties with minimal supervision
- Must put the welfare of the animals at the forefront by treating animals in our care with compassion kindness and exceptional services
- Committed to embodying APA!s Core Values: Innovation Respect Drive Resourcefulness and Inclusion and cultural values: Humble Hungry Smart
- Passion for working well with staff volunteers and customershelping all individuals feel successful appreciated and connected to APA!s mission
- Strong commitment to volunteer engagement and support; dedicated to working well with volunteers across all roles
- Comfortable working cross-functionally and serving as a liaison between volunteers customers and team members
- Effective written and verbal communication skills; able to interpret rules procedures and instructional materials
- Self-starter with strong time management; able to work independently and collaboratively
- Excellent interpersonal skills; maintains a calm and professional presence in all situations
- Strong attention to detail and high standards for quality
- Adaptable to change and able to perform related duties as needed
PHYSICAL JOB REQUIREMENTS
- Must be able to routinely lift 40-50 pounds
- Must be able to work around animals (including diseased injured and/or potentially aggressive animals) loud noises unpleasant smells chlorine or other chemicals indoors and outdoors in all weather
- Must be able to comfortably interact with cats/dogs of various health levels including those who may carry zoonotic diseases such as ringworm scabies intestinal parasites etc.
- Must be able to work in a medical clinic environment and be witness to a variety of animal medical conditions and procedures
- Able to be on your feet for multiple hours of the day
- Must be able to visually observe people and animals from up to 150 feet away
- Ability to hear normal speech at close contact and shouting up to 150 feet away with the ability to hear and discern dog vocalizations both soft and loud
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to focus in a loud and busy environment despite distractions
- Must be able to walk around shelter as needed - uneven ground keeping a safe distance from dogs and handlers
- If reasonable accommodations are requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship to the organization.
WORK ENVIRONMENT:
- Work is normally performed at APA! some work is performed outside with exposure to environmental conditions that include working with and near animals
- Must be able to work around caged and free-roaming animals (including diseased injured and/or potentially aggressive animals) loud noises various cleaning agents and other chemicals including bleach and sanitizing agents and inclement weather
- Rapid pace with exposure to potential hazards including animal waste disinfectants and high levels of noise
- Uses own transportation to travel and transport
- Occasional after-hours or weekend work may be required to support program needs
- Possible exposure to contagious diseases bites or scratches
TIME COMMITMENT:
- This is a full-time nonexempt position with an average of 40 hours per week.
- Shift and schedule flexibility is required as weekly schedule is subject to change
- Able to work evenings weekends and holidays as needed
LOCATION(S):
- APA! 290 Medical Clinic - 4942 W Hwy 290 Austin TX 78735
- May travel to offsite locations as needed
BENEFITS
Austin Pets Alive! is proud to offer a competitive benefits package for full-time employees including up a subsidy on employer sponsored medical coverage up to 2% match on 401(K) retirement plan subsidized and voluntary life insurance voluntary dental vision and short term disability options all effective the first day of employment. We also offer voluntary wellness and emergency sick plans supplemental benefits subsidized pet insurance flexible spending accounts and additional life coverage. Full-time employees receive 6 paid holidays and accrue 10 days paid time off during the first year of employment with a third week of PTO accrual upon completion of 12 months of employment. Employees will also receive professional development opportunities through APA!s ongoing mission to advance our animal welfare professionals in our life saving work.
EQUAL EMPLOYMENT OPPORTUNITIES AND ACCOMMODATIONS STATEMENT
Austin Pets Alive! is an equal employment opportunity employer and we value having staff who come from communities that are most impacted by the issues we engage on. We especially encourage people of color LGBTQ people women transgender and gender non-conforming people and people with disabilities to apply.
Austin Pets Alive! does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status marital status sexual orientation gender identity or any other characteristic protected by applicable law. Austin Pets Alive! is committed to creating a dynamic work environment that values diversity and inclusion respect and integrity community focus and innovation.
APA! is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation please contact Talent Acquisition at at least one week in advance of your interview.