Regional Sales West
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Job Summary
Summary: Caffe Vita Sales Representatives are responsible for gaining and maintaining wholesale customers. You are a Brand Ambassador for Caffe Vitas reputation for exceptional service and products.
REQUIRED SKILLS AND QUALIFICATIONS
Minimum 3 years of sales experience in coffee beverage or foodservice
Excellent sales & customer service skills professionalism and attention to detail
Proven passion & knowledge for coffee tea related retail items and industry trends
Strong multi-tasking time management and both written and verbal communication skills
Strong organizational skills with emphasis on managing customer profiles contact sheets and calendars
Ability to manage a sales pipeline targeted hit list and routinely visit top customers.
Display professionalism and enthusiasm for Caffe Vita in appearance communication and manner of interaction
Ability to understand written and oral instructions from management and execute plans
RESPONSIBILITIES
Obtain and Retain wholesale relationships and help them grow their sales.
Help troubleshoot equipment/training issues and organize additional service
Recommend additional products/services based on customer needs
Immediately report any issues red flags or areas that need direct attention
Manage internal requests and inquiries
Provide answers to common and basic accounting questions
Relay pertinent customer information to Sales and Service
Maintain education on current coffee and products
Submit weekly reports and customer concerns to leadership
PHYSICAL DEMANDS EDUCATION & EXPERIENCE
High school diploma or equivalent college preferred
Previous customer service or food/hospitality industry experience preferred
Able to sit or stand and walk throughout the scheduled work shift
Knowledge and/or passion for Coffee Culture
Knowledge of Office 360 and Netsuite preferred
COMPANY EMPLOYEE STANDARDS
Self-accountability
Ownership of professional growth
Dignity and respect for others
Direct honest and timely communication
Confident and enthusiastic approach toward change
Pro-active problem solving
Sound judgment and informed decision making
Offer great customer service: be friendly courteous and always try to exceed customers expectations
COMPENSATION AND BENEFITS
Base salary plus commission paid out quarterly. Targeted range from $80K to $140K annually
Matched 401K Medical & Dental insurance options
Paid holidays & PTO
Key Skills
- Business Development
- Company Policies
- Customer Service
- Financial Performance
- Revenue Growth
- Oversight
- Regional Sales
- Account Management
- Project Management
- Product Line
- Ensure Compliance
- Human Resources
- Procedures
- Sales Goals
- Direct Reports
About Company
Caffe Vita baristas are passionate about coffee and committed to preparing top-quality coffee drinks. This position requires excellent customer service skills a...
