Rep Services Representative - Regalia (Level 1)
Rep Services Representative - Regalia (Level 1)
Posted on :
05-09-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
JOB TITLE: Rep Services Representative - Regalia
Location: Treasure Craft DR Building Victor M. Espaillt Mera Park 1st stage (Google Maps)
City:Altos de RafeySantiago
Schedule: 9:00 m - 6:00 pm / 10:00 am - 7:00 pm DLS
Seats: 10
GENERAL DESCRIPTION OR PURPOSE OF JOB:
The primary responsibility of this role is to manage all phone and written communications with field sales representatives regarding account setup (new accounts and product offerings) ongoing account maintenance and day-to-day tasks including warranty-related issues. The role also involves providing sales training as necessary.
RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
Item
Responsibility/Function
%Time
1
Handle all phone and written communications with field sales reps concerning account set-up (new accounts and product offerings) and maintenance as well as day-to-day activities including warranty issues. Also provides sales training as necessary.
2
Interface with manufacturing plants and other support groups to resolve work-in-process issues and customer inquiries.
3
Gather and disperse information to sales force sales management and plants on orders repairs and delivery events.
4
Communicate special handling of orders and accounts to office and plant personnel. Includes monitoring of sales reservation system.
5
Team participation and responsibilities including cross-functional coverage.
6
Interact with Product and Marketing Specialists to ensure the best solution for the customers needs.
Required:
- High school diploma or equivalent.
- Three years of diversified customer service experience or sales support experience.
- Experience with financial reporting and credit reviews.
- Fully bilingual English/Spanish
- Working knowledge of Microsoft Suite (with an emphasis on Excel) Oracle MS Project.
Preferred:
- 3 years Jostens experience preferred
- 1-year Order Processing experience preferred
- 1-year General Office experience preferred
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
