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About Resolution Life
Resolution Life Australasia is one of the leading life insurers in Australia and New Zealand with 1 million customers with superannuation investments and life insurance policies managing approximately A$30 billion in assets and have 1000 employees across Australia and New Zealand.
We value diverse backgrounds and perspectives foster an inclusive collaborative and flexible working environment where everyone can thrive. We are a fully enterprise agile organisation and will support your professional growth and reward your contribution.
The Opportunity- 12-month fixed term contract
The Finance Systems Operations and Reinsurance Chapter plays a critical role in managing Resolution Lifes financial integrity through efficient cash payments receipting reconciliations and bank account oversight. This team also supports broader business functions by administering expense management processes and ensuring seamless financial operations. Within this dynamic environment the Accounts Receivable (AR) function is essential to maintaining accurate and timely processing of incoming cash transactions managing exceptions and resolving queries across various platforms including ORMB and banking portals.
This role is central to the day-to-day execution of AR activities including billing receipting month-end close processes and reconciliation tasks. It requires a proactive approach to managing unmatched money queues handling escalations supporting audits and maintaining compliance with internal controls. The successful candidate will also contribute to quarterly banking reviews credit card management and premium receipting while continuously identifying opportunities for process and system improvements.
Collaboration is key with daily engagement alongside offshore teams to ensure business-as-usual operations are delivered efficiently. The role demands strong communication and stakeholder management skills a solid understanding of accounting principles and the ability to thrive in a fast-paced agile environment. Experience in life insurance or financial services along with familiarity with Oracle Fusion ERP will be highly regarded.
How will you make an impact
AR Billing and Receipting
AR month end close process
AR invoice aging and follow ups
Monthly reconciliations
ORMB unmatched money queues management
Management of the email escalations from AR & MIMO inbox
Requests for payment trace
Banking portal management (New users amendments etc)
Credit Card application and management
Premium receipting (TSB Client)
Quarterly banking control review (SailPoint Access limits etc)
Quarterly confirmation of Assets held
Support reconciliations for products administered
Customer queries and complaint support
Support internal and external audits
SOP documentation review and uplift
About you
To be successful in this role you will demonstrate the following:
Problem-solving mindset with the ability to propose innovative process and system improvements.
Proactive & outcome driven able to drive the outcomes with different business units working to tight deadlines in an agile environment
Collaborative and supportive working style
Strong relationship management skills ability to communicate clearly and manage internal/external
A bachelors degree in business administration accounting finance or related field preferred
Good understanding of accounting and accounts receivable principles
Ability to proactively prioritise multitask and taking ownership on delegated tasks
Compliance with internal controls to ensure all risk areas are minimised
Excellent verbal and written communication skills
Ability work as part of a broader team
Intermediate computer software skills including Excel and Accounting packages
Why Join Us
At Resolution Life Australasia we provide a flexible work environment and access to a range of employee benefits that will support you both personally and professionally including:
Career pathways including local and global mobility opportunities
Leading Learning Platforms and support in professional development
Health and Wellbeing Programs
Accessibility and Checks
Before commencing employment in this role you will need to provide two references full working rights and complete police and credit checks through an online provider. As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at .
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Full-Time