Head of Operations
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: General Manager (Visa Consultancy Business)
Business Type: Visa Consultancy Business
Job Location: Near Model Town Link Road Lahore
Job Type: Onsite Full-Time
Shift: Monday to Saturday
Salary Range: PKR 00 (Negotiable based on experience)
Job Summary
We are seeking an experienced and results-driven General Manager to oversee the overall operations of our Visa Consultancy Business. The role involves setting business strategies managing cross-functional teams ensuring compliance with industry regulations and driving business growth. The ideal candidate will demonstrate strong leadership a track record of managing consultancy or service-oriented businesses and the ability to achieve organizational goals efficiently.
Key Responsibilities
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Oversee daily operations across all departments to ensure smooth workflow and service delivery
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Develop and implement business strategies to increase revenue expand client base and improve service quality
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Lead guide and supervise teams including sales customer support and operations to achieve performance targets
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Ensure compliance with company policies industry regulations and legal requirements specific to visa consultancy
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Monitor Key Performance Indicators (KPIs) and prepare periodic reports for management review
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Establish and maintain strong relationships with vendors partners and key clients for ongoing support and collaboration
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Introduce process improvements to increase operational efficiency and client satisfaction
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Handle escalated client concerns and ensure high standards of service delivery
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Train mentor and develop staff to enhance productivity and professional growth
Requirements
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Masters or Bachelors degree in Business Administration Management or related field
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Minimum 7 years of managerial experience (preferably in consultancy or business services sector)
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Strong leadership and team management skills with ability to motivate and guide cross-functional teams
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Excellent communication negotiation and organizational skills
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Proven problem-solving ability with effective decision-making under pressure
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Strong understanding of business operations sales processes and customer service
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Tech-savvy with knowledge of CRM systems reporting tools and MS Office
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
