VIP Account Manager

Cebu City - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: VIP Account Manager

Overview: We are looking for a motivated and personable VIP Account Manager to support our client in the online gaming industry. The ideal candidate will have a background in VIP services hospitality or high-value client management. Experience in online casinos or sports betting is a plus but not required. The key to success in this role is the ability to build strong relationships with VIP players and ensure they receive the best possible experience.

Responsibilities:

Act as the main point of contact for VIP and high-value players.
Build and maintain strong long-term relationships to drive loyalty.
Provide proactive and personalized support to enhance the player experience.
Monitor player activity to identify engagement and retention opportunities.
Work with internal teams to resolve issues quickly and effectively.
Handle VIP concerns with professionalism discretion and care.

Qualifications:

Experience in VIP account management hospitality or similar roles managing high-value clients.
Excellent communication and interpersonal skills.
Strong customer-first mindset with a professional and discreet approach.
Background in online gaming or sports betting is a plus but not required.
Familiarity with CRM systems or customer support tools is an advantage.

Schedule: TBD

Setup: Remote (Cebu-based applicants only)

Why Join STAFFVIRTUAL

Competitive compensation and benefits package
- HMO Day 1 FREE dependent coverage
- De minimis and allowances
- Attendance bonus
- Paid time offs
Company-provided work setup (laptop monitor accessories)
Training career growth and global exposure
A collaborative and supportive team culture

If youre a motivated client-focused professional whos ready to grow with a company that values people and performance wed love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!

Job Title: VIP Account Manager Overview: We are looking for a motivated and personable VIP Account Manager to support our client in the online gaming industry. The ideal candidate will have a background in VIP services hospitality or high-value client management. Experience in online casinos or spor...