Lithuanian + English Customer Hero
Lithuanian + English Customer Hero
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Job Description
Location: Sofia Bulgaria
Type: Full-time (40h/week)
Start Date: September 2025
Transform Your Language Skills into an International Career in Bulgaria!
Ready to embark on a professional adventure Join our dynamic team in Sofia Bulgaria as a Lithuanian-speaking Solutions Consultant for the worlds largest search engine. This is your unique opportunity to become the vital link between cutting-edge technology and its Lithuanian-speaking users all while launching your career in one of Europes most vibrant and affordable capitals.
Were looking for passionate communicators and natural problem-solvers to deliver exceptional customer service. No technical background is required! Our comprehensive fully-paid training will equip you with all the expertise needed to excel.
We Make Your Move to Bulgaria Seamless & Rewarding:
- Monthly Rent Support: Receive a regular allowance to help cover your living expenses in Sofia.
- Complete Relocation Package: Financial assistance for transportation initial hotel accommodation and personalized help finding your perfect long-term home in Bulgaria.
- Attractive Benefits Package: Competitive salary additional health insurance and access to 50 benefits and services to support your lifestyle.
- Career Growth: Join the largest employer in Bulgarias customer experience industry - a NYSE & TSX publicly traded company (TIXT) with outstanding development opportunities.
- Positive International Environment: Thrive in a diverse supportive community with colleagues from around the world.
- Employee Referral Bonuses: Be rewarded for bringing talented friends to our team.
Your Role & Impact:
- Deliver professional multi-channel support (phone email chat) while maintaining exceptional customer satisfaction standards.
- Master advanced CRM software and ticketing systems to resolve customer inquiries efficiently.
- Troubleshoot issues develop creative solutions and explain complex concepts in clear simple terms.
- Collaborate with team members to share best practices and contribute to our knowledge base.
- Participate in ongoing training to stay current with product updates and industry trends.
What You Bring:
- Full professional fluency in Lithuanian and English.
- Customer-first mindset and genuine enthusiasm for helping people.
- Excellent communication skills with the ability to make complex things simple.
- Strong problem-solving abilities and comfort with structured processes.
- Adaptability quick learning skills and composure under pressure.
- Most importantly: motivation and readiness to learn!
Ideal Candidate Profile:
Youre a collaborative team player who embraces new challenges. Youre passionate about delivering exceptional service and thrive in a positive team-oriented environment where your growth and well-being are prioritized.
Ready to launch your Bulgarian chapter
APPLY NOW to start your international career journey!
About us: We are a publicly traded company (NYSE & TSX: TIXT) and the largest employer in Bulgarias customer experience industry. We design build and deliver next-generation digital services and AI solutions for the worlds most iconic brands.
Employment Type
Full Time
