Functional Analyst

Functional Analyst

Full-time Ecommerce Location Olathe KS 66022

We Are One. Thats the foundation of our company culture at TVH. Were the worldwide leading supplier of quality replacement parts safety equipment and accessories for the material handling and industrial equipment industry.

Were seeking a Functional Analyst Customer Integration Domain to analyze and document needs for software applications and technology solutions by recording functional requirements of users and converting those into functional specifications in order to guide the creation of software applications and supporting non-functional requirements for technology solutions that match the needs of the customer.

YOUR ROLE AND RESPONSIBILITIES

Youll deliver short and long-term projects that support the business strategy. This will involve:

• Collect understand and document the processes in the Customer Experience Domain launch to market flows and specify the supporting technical processes of direct Customer Integrations

• Carry out feasibility studies and risk analysis to prove the developed solutions

• Present results to the various stakeholders

• Drive the squad members in its understanding of all requirements and user stories in order to make sure that the squad can make an accurate and realistic estimate of the story

• Assist the product owner and project leader in the functional area by providing follow-up and guidance of programming and implementation of new or modified programs or applications to ensure proper execution

• Design future proof functional solutions that take into account the global context of all different business lines in order to have a solid basis for future implementations.

• Update and maintain professional knowledge and demonstrate up-to-date expertise on the company processes within the customer integration functional domain in order to do profound research and recommend solutions and improvements for the benefit of the organization.

• After development is ready validate the delivered solution fulfills the initial business needs

• Effective written and verbal communication and interpersonal skills with a proven ability to communicate technical information to individuals with non-technical backgrounds/experience; facilitating discovery sessions and alignment discussions

• Proven ability to collaborate in an effective positive manner with employees at all levels across the organization

• Attention to detail with proficient organization and time management skills

• Knowledge and/or experience working in an Agile/Scrum/KANBAN SDLC environment

• Willingness and ability to travel up to 10% internationally

HOW TO SUCCEED / YOUR PROFILE

Were looking for someone who can come up with simple solutions to complex problems. To join us you need:

• Bachelors degree from a four-year college or university in Business Information Technology Management Business Administration or applicable experience.

• 2 years experience performing a substantially similar role working in functional analysis or business process management

• Prior experience with IT systems specific to Customer Integrations such as APIs file sharing punchout and eCommerce processes is a plus but not required.

• Proven track record in business analysis planning implementing and communicating technical information

• Ability to handle multiple projects and changes quickly and effectively

• Proficiency in office suite products such as Google or Microsoft as well as project management tools such as JIRA and Confluence

• Familiarity with good software development principles such as INVEST and data modeling such as UML diagrams and BPML

• Proven experience and demonstrated ability to exercise discretion and maintain strict confidentiality

WHATS IN IT FOR YOU

Youll be part of a people-centric culture where your well-being matters. Our comprehensive package offers standard benefits such as medical dental and vision plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ theres an on-site preschool restaurant and where you can get active or enjoy our regular team get-togethers.

We also offer:

• Opportunities for professional development including access to LinkedIn Learning and many in-house/external training courses

PEOPLE ARE AT OUR HEART

TVH is a global business with a family atmosphere where people are at the center. We value clarity mutual respect kindness and open communication. Our people are down-to-earth easy to work and engage with. We welcome differences and celebrate new ideas.

ABOUT TVH

TVH is a parts specialist for quality parts and accessories for material handling industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race color religion national origin sex (including pregnancy and gender identity) sexual orientation genetic information or because they are an individual with a disability or a person 40 years old or older.

Apply Today!

Questions

Contact Haily Park