YOUR PROFILE:
Minimum of 3 years operational experience preferably within the transportation or logistics industry
Proven 3 years experience in people management with a strong ability to lead and develop teams
Demonstrated ability to hold individuals to the company employment policies and procedures with consistency and integrity
Strong communication skills in English both spoken and written
Experience in people development and fostering a high-performance culture
Tertiary qualifications are desirable
OUR OFFER:
Strong career support in an international environment.
Great culture and colleagues.
Multifarious benefit program.
Do you see a personal challenge in these versatile and responsible tasks Then apply now!
We look forward to receiving your application!
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the worlds most international company
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect the better life will be on our planet.
Do you want to make a difference Then come to our Insanely Customer Centric Team and become a Certified International Specialist!
YOUR TASKS:
- Ensure strict adherence to Standard Operating processes and procedures.
- Promote and support health and safety in the warehouse through a culture of health and safety.
- Maintain and support security standards across all operational activities.
- Deliver high-quality services that meet and exceed customer expectations.
- Lead and coach team members to improve performance achieve career goals and strengthen departmental capabilities.
- Identify training and development needs and develop succession planning.
- Foster a high-performance service culture.
- Manage team performance through appraisals absence management disciplinary processes.
- Promote a positive and engaging work environment through ongoing dialogue and support.
- Support the Gateway Operations Manager in identifying opportunities for process facility and equipment improvements.
- Coordinate shift operations to meet service demands with high quality and efficiency.
- Collaborate with other Duty Managers Service Centres Branches and shifts to ensure seamless operations.
- Respond promptly and effectively to operational issues and ensure continuity across shifts.
- Analyse performance data to achieve strategic goals that reduce costs and enhance customer satisfaction.
Required Experience:
Manager