Sr. Manager, Connecticut Service Sales and Operations
Sr. Manager, Connecticut Service Sales and Operations
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1 Vacancy
Job Description
Date Posted:
Country:
United States of AmericaLocation:
OT277: NKG - EAST HARTFORD CT 242 PITKIN STREET EAST HARTFORD CT 06108 USAOtis Elevator Company is searching for a highly motivated Sr. Manager Connecticut Service Sales and Operations to provide direction support and leadership for all field sales and operations within sub-region.
Essential Responsibilities
- Provide on-going training development and leadership to the new equipment modernization and service employees
- Provide technical direction to regional field operations staff and participate in large bids
- Responsible for the quality of all new installations modernizations and services for the sub-region
- Investigate and resolve all critical customer issues with the use of Otis and non-Otis products
- Report and present on recommendations for all product designs and performance requirements
- Monitor field tests as well as first inspection and data reports
- Consult with construction superintendents modernization superintendents constructors adjusters and service managers regarding problems encountered with product performance
- Proactively aid the region in regard to the malfunctioning of equipment
- Assess patterns of complaints and determine solutions to ensure projects are completed to satisfaction and within reasonable timeframe
Education / Certifications
- High school diploma or equivalent required; bachelors degree preferred
Basic Qualifications
- 5 years elevator industry experience required
- Management experience required
- Ability to work in a highly team-oriented and dynamic environment
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills goal-orientated and self-motivated with strong time management and organizational skills
Whats In it For Me / Benefits:
- A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program
- We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment you and your eligible dependents will receive comprehensive medical prescription drug dental and vision coverage.
- Enjoy three weeks of paid vacation along with paid company holidays
- We provide paid sick leave employee assistance and wellness incentive programs to support your well-being.
- Life insurance and disability coverage to protect you and your family.
- Voluntary benefits including options for legal pet home and auto insurance.
- We offer generous birth/adoption and parental leave benefits as well as adoption assistance to support growing families.
- Pursue your educational goals with our tuition reimbursement program.
- Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at
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Required Experience:
Manager
Employment Type
Full-Time
