Business Operations Executive
Business Operations Executive
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Business Operations Executive
27500 - 32500 plus benefits
Reports to: Business Operations Manager
Directorate: Marketing Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford London Office-based with high flexibility (1-2 days per week in the office)
Closing date: 10 September 2025 23:55
*Please note this vacancy will stay open internally until 14 September 2025 23:55 in line with organisational policy
This vacancy may close earlier if a high volume of applications is received therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact oras soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: 1 stage competency based interview via Microsoft Teams including Excell test
Interview date: 24/25 Septemeber 2025
At Cancer Research UK we exist to beat cancer.
We are looking for a proactive organised and experienced administrator to us as a Business Operations Executive within our Supporter Relationship Management this role you will deliver outstanding operational support to a variety of teams focusing on the efficiency and effectiveness of processes and procedures.
Our new Supporter Relationship Management directorate was formed in response to our Engage strategy which focuses on building even greater momentum and urgency around our cause by engaging people in much deeper more meaningful ways providing a service that is personal to our audiences.
The role sits within the Delivery and Operations team providing operational support across a wide range of teams including event delivery supporter engagement talent & influencers business development and community and corporate fundraising. Therefore we are looking for candidates with strong communication and customer service skills an ability to prioritise and manage their own workload as well as proficiency in Excel (specifically complex v look up formulas and conditional formatting)
In return youll have the opportunity to work across some of our most inspirational teams who contribute millions to our life saving research. Youll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing
Act as a key point of contact Supporter Relationship Management providing efficient support as required and build effective relationships with key stakeholders within the team.
Responsible for the delivery of efficient and consistent operational support to the department so it can deliver core business activities.
Respond to emails and internal queries communicating insights and trends from the Supporter Relationship Management team.
Build and maintain excellent knowledge of department systems procedures and processes using knowledge to suggest improvement of processes procedures and documentation for internal staff and external supporter audiences.
Work closely with the Senior Business Operations Executives to implement any changes to processes.
Ensure the Supporter Relationship Management team have access to collateral and materials to support acquisition and development of supporters.
Support project work relating to Supporter Relationship Management operations by sharing subject matter expertise and knowledge of internal processes.
What are you looking for
Previous experience providing administrative support within a large organisation managing a high volume of queries and data.
Good understanding of Microsoft programmes specifically Excel and SharePoint
Experience of building strong professional relationships with a range of internal and external stakeholders at all levels
Experience in providing excellent customer support
Excellent written and verbal communication skills
Ability and confidence to solve straightforward problems with the direction guidance and support of colleagues
Motivated by high standards working accurately and systematically with excellent attention to detail
Ability to manage and prioritise own workload in a fast-paced environment and experience delivering activities with multiple priorities
A positive can do attitude solution driven flexibility and willingness to work as part of a team
Understanding of working in a fundraising or sales environment would be beneficial but isnt essential
Our organisation values are designed to guide all that we do.
Bold:Act with ambition courage and determination
Credible:Act with rigour and professionalism
Human: Act to have a positive impact on people
Together:Act inclusively and collaboratively
Were looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If youre interested in applying and excited about working with us but are unsure if you have the right skills and experience wed still love to hear from you.
What will I gain
We create a working environment that supports your wellbeing and provide a generous benefits package a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
How do I apply
We operate an anonymised shortlisting process in our commitment to equality diversity and inclusion. CVs are required for all applications; but we wont be able to view them until we invite you for an interview. Instead we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please visit our website or contact us at .
For more updates on our work and careers follow us on: Linked In Facebook Instagram X and YouTube.
Theres a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong benefits from and participates in the work we do. Were committed to creating an inclusive culture where everyone can be themselves and reach their full potential.
We actively encourage applications from people of all backgrounds and cultures in particular those from ethnic minority backgrounds who are currently under-represented and believe that a diverse workforce will help us to beat cancer sooner.
If youre interested in applying and excited about working with us but are unsure if you have the right skills and experience wed still love to hear from you. We dont expect everyone to meet all of the criteria listed.
We want to see every candidate performing at their best throughout the job application process interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at .
Unfortunately we are unable to recruit anyone below the age of 18 so that we can protect young people from health & safety and safeguarding risks.
Employment Type
Full-Time
