Associate General Manager (AGM) or GM - Healthcare Operations

Job Title: Associate General Manager (AGM) or GM  - Healthcare Operations

Location: Hyderabad India

Shift: US Shift

Experience: 20 years (Relevant: 15 years)

Reports To: Senior Leadership

Team Size: 100

Preferred candidates Current designation AGM/DGM GM AVP and Not Sr Manager/SDM

Job Summary:

We are looking for a dynamic and experienced AGM - Healthcare Operations to lead and oversee critical operations in the US Healthcare domain. The ideal candidate will have extensive experience in Health & Welfare operations with expertise in enrolment file processing data processing carrier files and health payroll. Candidates with experience in Health Implementation & Benefits Administration will have an added advantage.

This role requires a seasoned professional who can manage large teams drive process efficiencies and ensure high-quality service delivery in a fast-paced US-shift environment.

Key Responsibilities:

• Lead and manage large-scale Health & Welfare operations ensuring seamless service delivery in alignment with US Healthcare domain regulations.
• Oversee enrolment processes file processing data processing and carrier file management ensuring compliance and accuracy.
• Manage health payroll operations ensuring timely and error-free processing.
• Drive operational excellence by implementing process improvements automation and best practices.
• Ensure regulatory compliance and adherence to HIPAA and other US healthcare industry standards.
• Work closely with stakeholders clients and internal teams to streamline healthcare benefits administration.
• Lead health implementation projects and ensure successful execution of benefits programs.
• Manage a team of 100 employees including hiring training mentoring and performance management.
• Drive service level agreements (SLAs) key performance indicators (KPIs) and quality metrics.
• Collaborate with cross-functional teams to enhance operational efficiency and client satisfaction.
• Provide strategic insights and recommendations to senior leadership on process optimization and business growth.

Key Requirements:

20 years of experience with at least 15 years of relevant experience in US Healthcare Operations.
Strong expertise in Health & Welfare enrolment data processing file processing carrier files and health payroll.
Experience in Healthcare Implementation & Benefits Administration is a plus.
Proven ability to manage and lead large teams of 100 professionals in a high-volume environment.
Hands-on experience in process automation operational improvements and quality management.
Strong knowledge of US healthcare regulations compliance and industry best practices.
Ability to work in a US shift and manage client interactions effectively.
Excellent leadership communication and stakeholder management skills.

Best Regards
Manzoor Ahmed Ambar
Human Resource Team Lead

InstaTalent Recruit LLP - Recruitment and Training Services
Mobile number - 91-.

Office Address - Plot No D-107 D-Block Sector-2
Noida Uttar Pradesh India Pin Code 201301

Website - - :

Graduate

Additional Information :

Good communication skill.

Remote Work :

Yes

Employment Type :

Full-time