Operations Engineer
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Details
JOB BAND: C
CONTRACT TYPE: Permanent
DEPARTMENT: Technology Operations
LOCATION: Glasgow Pacific Quay
PROPOSED SALARY RANGE: depending on relevant skills knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
Were happy to discuss flexible working. If youd like to please indicate your preference in the application though theres no obligation to do so now. Flexible working will be part of the discussion at offer stage.
Purpose Of The Role
As an Operations Engineer at the BBC you will be at the heart of broadcasting excellence. Youll play a vital role in keeping our content flowing seamlessly to audiences across the nation. Dive into cutting-edge systems and technologies and explore the infrastructure that powers our creative output. This is your chance to grow your skills support iconic programming and help shape the future of broadcasting.
Why Join The Team
Join BBC Scotlands Engineering team based at Pacific Quay in Glasgow. Were seeking an experienced Operations Engineer who thrives in a live technical environment and values precision enjoys collaboration and remains motivated through challenges. We provide broadcast support across Scotland and you will have opportunities to visit remote sites such as Orkney Shetland and Stornoway.
Youll join a high-performing yet relaxed team thats supportive easy going and genuinely fun to work with. If you believe in the BBCs mission and want to be part of its future wed love to welcome you aboard.
Your Key Responsibilities And Impact
Incident response: Initiate response to service disruption of broadcast critical systems and equipment and support proactive measures aimed at preventing recurrence. Accurately recording incidents including technical response and action taken
Monitor and support broadcast systems: Using a diverse range of broadcast and production monitoring tools to identify and resolve complex service impacting issues across a range of technologies and platforms
Collaboration: Communicate clearly with engineers specialists programme makers technical teams and stakeholders to maintain operational continuity and effective shift handovers.
Diagnose and Repair: Troubleshoot faults and carry out repairs on broadcast and IT equipment maintaining system reliability and preventing repeat issues.
Promote Safety and Inclusion: Uphold health and safety standards while contributing to an inclusive team culture that supports collaboration and wellbeing.
Your Skills And Experience
ESSENTIAL CRITERIA:
- Hands-on experience supporting radio TV and online broadcast systems and have knowledge of equipment including audio desks such as DHD Studer or Lawo talkback systems e.g. Reidel and audio editing software e.g. dira in live and post-production environments.
- Skilled in using monitoring tools for incident detection and prevention e.g. Nagios checkMK.
- Proven ability to calmly diagnose and resolve broadcast faults under pressure ensuring uninterrupted transmission.
- Capable of producing clear technical documentation and communicating system issues across engineering and editorial teams.
- Experience using ITSM and knowledge management platforms such as Confluence Helix or Jira to record and share information.
- Knowledge of current safety standards and experience working and contributing to an inclusive environment.
DESIRED BUT NOT REQUIRED:
- Knowledge of Networking in Audio/Video Environments Familiarity with IP audio/video streaming protocols and networked media systems.
- Understanding of ITIL Framework Awareness of ITIL principles and service management best practices.
- Experience in Media or Creative Environments Exposure to broadcast production or post-production workflows.
- Problem-Solving Methodologies Ability to apply structured approaches to fault diagnosis and resolution.
- Awareness of IT Security Standards Understanding of security policies procedures and best practices in technical environments.
If you can bring some of these skills and experience along with transferable strengths wed love to hear from you and encourage you to apply.
Key Skills
- Change Management
- Software Deployment
- Cloud Infrastructure
- High Availability
- IaaS
- Firewall
- Linux
- Middleware
- Jboss
- Network Architecture
- Scripting
- Technical Support
About Company
The best of the BBC, with the latest news and sport headlines, weather, TV & radio highlights and much more from across the whole of BBC Online.
