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Level 6Job Description Summary
LOCATION: Basel City SwitzerlandJob Description
Collaborating with the Study & Site Operations Cluster Leadership Team to identify innovative practices to optimize cluster operations and operational excellence especially in terms of study start-up activities to increase performance productivity and business impact. The SSO SSU Cluster Head defines and continuously optimizes cluster SSU strategy in close collaboration with the SSO Cluster Head and SSO Cluster Head Portfolio whilst being accountable for timely start-up activities from country allocation until Green Light (ready-to-initiate-sites). They will also ensure close collaboration with local Institutional Review Boards (IRBs) / Independent Ethics Committees (IECs) and Health Authorities (HA).
Major accountabilities:
Collaborates with SSO Cluster Head Portfolio SSO Portfolio Team Leads and global study team to ensure SSU timelines and deliverables are met according to country commitments
Accountable for timelines accuracy and quality of Trial Master File (TMF) documents including study start-up and ongoing TMF maintenance to ensure TMF inspection readiness
Ensures adherence to financial standards prevailing legislation ICH/GCP IRB/IEC HA and Standard Operating Procedure (SOP) requirements
Promotes a compliance culture advocating the adherence to highest standards and ethical integrity ensuring human subject protection and reliability of trial results at all time
Resource management and reporting of Study Start-Up Team
Manages and oversees productivity targets per defined objectives and serves as an escalation point for Study Start-Up functions
Collaborates with SSO Cluster Head Portfolio to plan track and communicate future portfolio expectations.
Direct Interface with Global SSU Teams to provide feedback on future and ongoing programs and trials plan timelines and proactively manage issue resolution for full portfolio within the Cluster.
Key performance indicators:
Performance against study commitments at the cluster level (actual vs. planned patients) including set-up/delivery of trials per defined timelines and milestones (IRB/IEC & HA approval Regulatory Information System (RIS) Site Initiation Visit (SIV)) and data quality requirements
Delivery of study milestones in adherence to prevailing legislation ICH/GCP IRB/IEC HA and SOP requirements
Timely submission and delivery of high-quality clinical trial documentation/data
Minimum Requirements:
A university degree in scientific or health discipline required
Minimum 8 years experience in clinical operations and planning
Minimum 4 years experience in people management and team leadership
Excellent understanding of all aspects of clinical drug development with particular emphasis on trial set-up execution and monitoring
Thorough understanding of the international aspects of drug development process including strong knowledge of international standards (GCP/ICH) health authorities (FDA/EMA) local/national Health Authorities regulations and Novartis standards
Strong interpersonal negotiation and conflict resolution skills
Communicates effectively in a local/global matrixed environment
Fluent in both written and spoken English
Benefits:Read our handbook to learn about all the ways well help you thrive personally and professionally: Novartis Life Handbook
Commitment to Diversity & Inclusion:Novartis is committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve.
Accessibility and accommodation:Novartis is committed to working with and providing reasonable accommodation to all individuals. If be-cause of a medical condition or disability you need a reasonable accommodation for any part of the recruitment process or in order to receive more detailed information about the essential functions of a position please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
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Clinical Research Clinical Trials People Management Program Management Regulatory Compliance Resource Management (Organizational) Risk ManagementFull-Time