Product Support Technician
Product Support Technician
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USD 25 - 28
1 Vacancy
Job Description
Position Overview
Seeking a skilled Repair Technician to join our team to diagnose troubleshoot and repair various equipment and systems. The ideal candidate will have strong technical skills attention to detail and the ability to work independently while maintaining high-quality standards.
Key Responsibilities
- Diagnose and troubleshoot equipment malfunctions of shafts and chucks used in the converting industry
- Document work performed including parts used andtime spent on each repair through an ERP system
- Maintain accurate inventory of tools parts and supplies
- Follow all safety protocols and procedures
- Communicate effectively with customers (internal and external) regarding repair status and recommendations
- Collaborate with team members and other departments as needed
- Stay current with new technologies repairtechniques and manufacturer updates
Required Qualifications
- High school diploma or equivalent
- 3 years of experience in repair/maintenance work
- Strong mechanical and/or electrical troubleshooting skills
- Ability to read manufacturing prints (general knowledge of GD&T) technical manuals schematics
- Proficiency with hand tools power tools and diagnostic equipment
- Experience with Excel Word
- Valid drivers license and reliable transportation
- Ability to lift up to 50 pounds and work in various physical positions
- Strong problem-solving and analytical skills
- Excellent attention to detail and quality standards
Preferred Qualifications
- Technical certification or associate degree in relevant field
- Experience with Visual and/or FastLook
- Customer service experience
Work Environment
- Climate controlled machine/assembly shop
- Standard work schedule: Monday-Friday 1stshift
Required Experience:
IC
Employment Type
Full Time
