Learning Experience Designer
Learning Experience Designer
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Job Description
Meet Benevity
Benevity is the way the world does good providing companies (and their employees) with technology to take social action on the issues they care about. Through giving volunteering grantmaking employee resource groups and micro-actions we help most of the Fortune 100 brands build better cultures and use their power for good. Were also one of the first B Corporations in Canada meaning were as committed to purpose as we are to profits. We have people working all over the world including Canada Spain Switzerland the United Kingdom the United States and more!
Were looking for an experienced Learning Experience Designer (LXD) to join our Client Education this end-to-end instructional design role youll develop and maintain scalable training programs that empower Benevity clients to confidently use our platform and services.
Youll lead all stages of agile learning developmentfrom needs analysis and design to development delivery and optimization. This includes creating new programs and updating existing content in response to product changes process updates and user feedback. The ideal candidate brings strong instructional design and visual communication skills hands-on LMS experience and a mindset of curiosity and continuous improvement. Youre comfortable using AI tools to accelerate development and enhance learning content at scale.
What youll do
- Lead the full instructional design process applying agile methodologies and practices to iterate quickly and respond to feedback and changing needs
- Design scalable client education programs while maintaining and updating existing learning assets to reflect product enhancements process changes and evolving client needs
- Collaborate with subject matter experts to translate their knowledge processes and workflows into clear engaging client learning experiences
- Create high-quality interactive learning content such as eLearning courses microlearning videos toolkits presentations job aids infographics and animations
- Evaluate learning effectiveness using feedback performance metrics and usage data to drive continuous improvement
- Own and manage Benevitys client-facing LMS including content structure tagging maintenance and learner experience optimization
- Use AI tools to accelerate content development enhance quality and increase scalability of training programs
What youll bring
- 5 years of instructional design experience ideally in a SaaS environment with a focus on client-facing education
- Proven ability to lead the full instructional design lifecycle from needs analysis to development delivery and evaluation
- Strong understanding of adult learning theory instructional design models (e.g. ADDIE SAM) and evidence-based strategies
- Skilled in developing content across formats including eLearning microlearning video presentations job aids and performance support resources
- Demonstrated visual design skills with a focus on layout branding accessibility and learner engagement
- Proficient in tools such as Articulate Rise Storyline Camtasia or similar learning development platforms
- Confident and regular use of AI tools to enhance content creation efficiency and scalability
- Experience managing and optimizing an LMS for client education including structure tagging learner experience and reporting
- Excellent communicator and collaborator with a proactive approach to identifying risks and working cross-functionally
- Highly self-directed curious and detail-oriented with strong prioritization skills in fast-paced environments
Where we work
At Benevity we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work strong relationships and personal well-being. For those located near one of our offices while theres no set requirement for in-office time we do value the moments when coming together in person helps us build connection and collaboration. Whether its for onboarding project work or a chance to align and bond as a team we trust our people to make thoughtful decisions about when showing up in person matters most.
Join a company where DEIB isnt a buzzword
Diversity equity inclusion and belonging are part of Benevitys DNA. Youll see the impact of our massive investment in DEIB daily from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.
We know that diverse backgrounds experiences skills and passions are what move our business and our people forward so were committed to creating a culture of belonging with equal opportunities for everyone to shine.
That starts with a fair and accessible hiring process. If you want to feel seen heard and celebrated you belong at Benevity.
Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to .
Employment Type
Full Time
