MSME Lending Head (Circle Lead)
MSME Lending Head (Circle Lead)
Posted on :
31-08-2025
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1 Vacancy
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Job Description
Responsibilities
- Oversee and directly manage end-to-end operations for MSME banking products including hands-on involvement in lending underwriting and funding processes.
- Proactively ensure all operational workflows are smooth efficient and tightly safeguarded against fraud through daily oversight and intervention when necessary.
- Develop implement and enforce SOPs by working closely with teams on the ground to standardize workflows and ensure compliance in practice not just on paper.
- Continuously refine processes by actively engaging in root-cause analysis and hands-on problem-solving to enhance efficiency and reduce turnaround times.
- Drive the adoption of digital tools and automation by collaborating with teams on implementation and integration ensuring practical alignment with daily operations.
- Monitor operational performance through hands-on tracking of key metrics providing actionable insights and reporting directly to senior management.
- Lead by example in mentoring and working alongside the operations team fostering a culture of accountability performance and problem-solving.
- Collaborate deeply with product risk compliance and customer service teams by addressing issues on the ground and aligning strategies to operational realities.
- Champion customer-focused operations by working closely with frontline teams to ensure a seamless responsive and positive user experience.
- Stay actively updated on regulatory requirements translating them into practical day-to-day compliance measures across all operations.
- Identify and execute innovations by staying engaged with operations seeking opportunities for improvement and driving changes to support business growth.
Requirement
- 7-10 years of experience in banking operations with a focus on MSME lending or funding products.
- Expertise in managing large operation in asset-based lending and appraisal is a strong advantage
- Proven ability to design and improve operational processes and SOPs.
- Experience with digital transformation and process automation.
- Strong leadership problem-solving and analytical skills.
- Bachelors degree in Business Administration Finance Engineering and Science or a related field; a masters degree is a plus.
Employment Type
Full-Time
Key Skills
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