People Operations Coordinator
People Operations Coordinator
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Job Description
About Index Exchange:
Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally we connect leading experience makers with the worlds largest brands to ensure a quality experience for consumers.
Were a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency were committed to upholding the integrity of the programmatic ecosystem at large.
Whats it like to work at Index
Index is an exciting and fast-paced place to work. Youll be able to feed your ambition lean into trust and transparency and feel genuine support from your colleagues. Were built on our core values and live them each day. Theyre not just buzzwords.
We pride ourselves on our independence and openness not only in our technology but in our teams too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.
We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers and were looking for talented professionals to help take us to the next level.
Are you ready to join the programmatic evolution
The People Operations Coordinator supports our employee life cycle with a specific focus on creating a seamless process for recruitment. This is a fast-paced hands-on role ideal for someone who enjoys structure and brings a service-first mindset. Youll focus heavily on interview scheduling new hire agreements and recruiting support while also contributing to HR coordination initiatives across the employees lifecycle.
Heres What Youll be Doing:
Talent Acquisition Support
- Coordinate interviews across global time zones with accuracy and professionalism
- Track onboarding task completion to ensure alignment with payroll deadlines
- Handle employment verifications
- Prepare general employment letters and new hire agreements
- Support immigration-related documentation and processes
- Own job requisition workflows including ticketing configuration in ATS and scheduling kick-off meetings
- Provide timely and clear communication to candidates to ensure a smooth and positive interview experience
- Maintain recruitment trackers and reports ensuring data integrity within the ATS
- Assist with onboarding logistics including offer letters and background check coordination
- Contribute to ad hoc recruitment initiatives and ongoing process improvement efforts
- Perform administrative tasks in support of People Operations including data entry document management and support ticket tracking
- Maintain accurate employee records across HR systems and ensure documentation is filed and accessible as required.
HR Coordination Support
- Update employee records and assist with data accuracy in our HRIS
- Help administer routine HR processes (e.g. documentation compliance tracking)
- Support execution of people initiatives and respond to internal HR-related queries.
Heres What You Need:
- Post-secondary education in a relevant discipline (i.e. Human Resources or Business Administration)
- 1-3 years experience in recruitment coordination HR administration or people operations
- Excellent written and verbal communication skills
- Exceptional attention to detail and strong prioritization skills in a dynamic setting
- Knowledge of Applicant Tracking Systems (ATSs)
- Ability to think on your feet and make adaptable last-minute changes with a calm solution-oriented approach
- Experience with Microsoft Outlook and Office Suite.
Why Youll Love Working Here:
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- Bi-weekly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse equitable and inclusive environment learn more here
Equal employment opportunity
At Index Exchange we believe that successful products are built by teams just as diverse as the audience who uses them. As such we are committed to equal employment opportunities. We celebrate diversity of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or expression or veteran status. Additionally we realize that diversity is deeper than any status or classificationdiversity is the human experience. For those who show grit passion and humilityIndex will welcome you.
Accessibility for applicants with disabilities
Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.
If you require an accommodation pleasesharethe details of your request and any information how we can assist you with thehiring recruiter when they contact you. Index Exchange will make reasonable efforts toensure accommodation requests are metthroughoutthe recruitment process.
Index Everywhere Index Anywhere
Our corporate headquarters are in Toronto with major offices in New York Montreal Kitchener London San Francisco and many other global cities. As a major global advertising exchange we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.
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Required Experience:
IC
Employment Type
Full Time
