Information Technology Specialist
Information Technology Specialist
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Job Description
This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
- Proficient with Google Suite applications including Gmail Docs and Sheets
- Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
- Strong interpersonal written and verbal communication skills required
- Ability to multitask and work autonomously within established procedures and practices with limited supervision set priorities meet deadlines work under pressure and adjust to change
- Strong decision-making organizational and problem-solving skills
- Respond to tickets for support from the team
- Respond to emails and phone calls
- Maintain the servers and system
- Setup VOIP Phones
- Network troubleshooting
- PC troubleshooting
- Remote desktop experience
- Work after hours on call if needed
- Ability to research system issues
- Onboarding-setting up credentials and equipment for new hires
- Inventory of existing equipment and ordering new equipment
- IT related projects
- Conduct follow up on specific requests made by team
- Other tasks as assigned
Education and Training:
- High School Diploma
- 3-5 years related experience; or equivalent combination of education and experience
Adaptability:
- Adapts to changing work demands
- Stays focused on own work when faced with challenges and/or difficulties
- Stays open to and learns from feedback
Physical Activities
The following physical activities are necessary to perform one or more of the essential functions of this position.
- Moves lifts carries supplies weighing less than 20 pounds without assistance
- Creates documents reports etc. using a writing instrument or computer
- Ability to enter and locate information on a computer
- Visually verifies and/or reads information
- Sits for an extended period of time
- Must be physically present in the office as the needs of the business dictates
Required Experience:
Unclear Seniority
Employment Type
Full-Time
