Customer Service Representative (CSR) - Bay Springs, MS
Customer Service Representative (CSR) - Bay Springs, MS
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Salary Not Disclosed
1 Vacancy
Job Description
NOW HIRING: Customer Service Representative Bay Springs MS
Looking for a reliable long-term career with a company thats built on trust stability and family values Southern Propane in Bay Springs MS is seeking a dependable and customer-focused individual to join our team as a Customer Service Representative. This position is located in a satellite office where the CSR will work independently without on-site supervision requiring strong self-motivation and the ability to manage tasks with minimal guidance.
Who We Are: Southern Propane is a family-owned propane company with over 70 years of experience serving homes and businesses across the Southeast. As part of the Ergon family of companies we operate more than 30 locations across 5 states and we take pride in offering exceptional service-both to our customers and our employees.
Were not just a workplace-were a place to build your future.
Key Responsibilities:
- Answer incoming phone calls in a courteous and professional manner
- Respond to customer questions concerns and requests accurately and efficiently
- Maintain a calm and helpful attitude even in challenging situations
- Perform general office duties such as filing scanning and data entry
- Create propane deliveries after obtaining information from customers
- Accept cash check and credit card payments from customers
Qualifications:
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Friendly patient and professional demeanor
- Ability to handle multiple tasks at once
- Basic computer and typing skills
- Prior customer service experience is a plus
Benefits available:
- Competitive pay bonus opportunities
- Medical dental vision & life insurance
- 401(k) with company match
- Paid time off
- Propane discount
- Supportive team long-term stability and room to grow
Location: Southern Propane 3216 Hwy 15 N Bay Springs MS 39422
Employment offer contingent upon pre-employment drug test background check and MVR.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
