Customer Service Representative (CSR) - Bay Springs, MS

Bay Springs, MS - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

NOW HIRING: Customer Service Representative Bay Springs MS

Looking for a reliable long-term career with a company thats built on trust stability and family values Southern Propane in Bay Springs MS is seeking a dependable and customer-focused individual to join our team as a Customer Service Representative. This position is located in a satellite office where the CSR will work independently without on-site supervision requiring strong self-motivation and the ability to manage tasks with minimal guidance.

Who We Are: Southern Propane is a family-owned propane company with over 70 years of experience serving homes and businesses across the Southeast. As part of the Ergon family of companies we operate more than 30 locations across 5 states and we take pride in offering exceptional service-both to our customers and our employees.

Were not just a workplace-were a place to build your future.

Key Responsibilities:

Answer incoming phone calls in a courteous and professional manner
Respond to customer questions concerns and requests accurately and efficiently
Maintain a calm and helpful attitude even in challenging situations
Perform general office duties such as filing scanning and data entry
Create propane deliveries after obtaining information from customers
Accept cash check and credit card payments from customers

Qualifications:

High school diploma or equivalent required
Strong verbal and written communication skills
Friendly patient and professional demeanor
Ability to handle multiple tasks at once
Basic computer and typing skills
Prior customer service experience is a plus

Benefits available:

Competitive pay bonus opportunities
Medical dental vision & life insurance
401(k) with company match
Paid time off
Propane discount
Supportive team long-term stability and room to grow

Location: Southern Propane 3216 Hwy 15 N Bay Springs MS 39422

Employment offer contingent upon pre-employment drug test background check and MVR.

Required Experience:

Unclear Seniority

NOW HIRING: Customer Service Representative Bay Springs MSLooking for a reliable long-term career with a company thats built on trust stability and family values Southern Propane in Bay Springs MS is seeking a dependable and customer-focused individual to join our team as a Customer Service Represe...