Salesforce Configuration Analyst (Remote) - University Advancement
Salesforce Configuration Analyst (Remote) - University Advancement
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$ 65900 - 85000
1 Vacancy
Job Description
Scheduled Hours
40Position Summary
The Salesforce Configuration Analyst is responsible for design development configuration testing implementation and maintenance of Salesforce application functionality to aid University Advancement in meeting its goals. Analyst delivers solutions to Advancement by completing declarative development within the Salesforce platform. Examples of this include but are not limited to creating custom objects and fields editing page layouts creating and editing list views developing simple and complex formulas for custom formula fields creating and editing flows and building validation rules to provide users with the most relevant experience possible.This position is fully remote and the targeted hiring range for this position is $65900 - $85000 annually.
Job Description
Primary Duties & Responsibilities:
Application Lifecycle Activities
- Review business requirements and ask thoughtful questions to ensure the right solution.
- Assist with resolving tickets and providing feedback about additional analysis needed or questions that must be answered prior to work.
- Participate in all Agile ceremonies and provide input to the pointing process and retrospectives.
- Configure monitor maintain test and debug declarative development.
- Follow established change management processes.
- Participate in development reviews and adhere to development standards.
- Conduct QA on completed work according to documented acceptance criteria.
- Assist as needed with researching and evaluating new technology products specialized hardware and tools to optimize development and functionality of applications.
- Make recommendations to management and customers.
- Ensure that tasks are completed as assigned taking corrective action to stay on schedule.
- Analyze and document existing processes as they relate to information technology solutions.
Support
- Support complex operational activities and recoveries.
- Coordinate with software vendors and external service providers.
- Troubleshoot escalated bugs and provide fixes.
- Provide off hours support as needed.
Leadership
- Provide cultivate and foster excellent customer service.
- Promote adherence to departmental standards.
- Act as a source of direction training and guidance for less experienced staff.
Perform other duties as assigned.
Working Conditions:
Job Location/Working Conditions
- Ability to work extra hours and recognize the need to do so.
- The work is performed remotely.
Physical Effort
- Typically sitting at a desk or a table
Equipment
- Office equipment
Required Qualifications
Education:
Bachelors degree or combination of education and/or experience may substitute for minimum education.
Certifications:
Work Experience:
Skills:
Drivers License:
More About This Job
Preferred Qualifications
- Advanced technical knowledge of application systems and analysis as well as industry best practices.
- Ability to research and implement new technologies in specialty or related areas.
- Champion continual improvement of internal processes and procedures.
- Ability to consult with clients and higher-level technicians and analysts to resolve technical problems and ensure customer satisfaction.
- Certified Salesforce Platform App Builder Platform Developer or Salesforce Administrator.
- Relevant technology experience including Salesforce declarative development.
- Extensive experience with Salesforce declarative development.
- Experience working in higher education with strong preference given to candidates with experience in advancement/fundraising.
- Experience in a higher education technology environment especially with Affinaquest or Salesforce.
- Understanding of best practices in Salesforce development and administration.
Preferred Qualifications
Education:
No additional education beyond what is stated in the Required Qualifications section.
Certifications:
Work Experience:
Skills:
Adaptability Business Analysis Business Case Development Business Process Analysis Tools Consultative Approach Data Development Data Processing Flexibility Higher Education Technology Large Scale IT Projects Microsoft Office Oral Communications Process Flow Documentation Process Improvements Professional Etiquette Salesforce Development Software Testing Solutions Development Technical Knowledge Technical Solutions Testing Methodology Use Case Development Work Collaboratively Written CommunicationGrade
G13Salary Range
$65900.00 - $112700.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including ones qualifications and performance equity with others in the department market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation please emailor call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and as applicable for the position other background checks drug screen an employment and education or licensure/certification verification physical examination certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation 10 recognized holidays and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges annual health screenings mental health resources mindfulness programs and courses employee assistance program (EAP) financial resources access to dietitians and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care Weve got you covered.
WashU covers the cost of tuition for you and your family including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Required Experience:
IC
Employment Type
Full-Time
