Day & Night Front Office Agent

WANT TO BE PART OF A FAST-GROWING ORGANISATION
JOIN US AS A DAY & NIGHT FRONT OFFICE AGENT (PARTTIME) AT HOLIDAY INN EXPRESS AMSTERDAM NORTH RIVERSIDE

THE POSITION
We are looking for a Front Office Agent with a focus on Night Audit responsibilities. This role combines front desk guest service with important overnight administrative and operational tasks. If you are detail-oriented enjoy working independently and prefer the quieter night hours this is the right fit for you.

YOUR RESPONSIBILITIES

• Welcoming guests and handling check-in and check-out procedures

• Being the main point of contact for guests during the night shift including handling late arrivals or guest requests

• Performing the night audit: reconciling the days financial activity and generating reports

• Ensuring system accuracy for room types rates and availability

• Completing security checks and maintaining public area cleanliness

• Providing a clear and accurate handover to the morning shift

HOW WILL YOU DO IT

• You work independently and take full responsibility for your shift

• You remain calm and solution-focused in any situation

• You are a strong communicator and provide excellent guest service

• You are flexible presentable and reliable

WHAT WILL YOU BRING

• Experience in hospitality or as a night auditor is a plus

• Knowledge of MS Office and preferably Opera

• Fluent in English Dutch is a plus

• You connect with IHGs core values: people first excellence integrity adaptability and service

WHY JOIN US

• A dynamic international work environment with variety in every shift

• Competitive salary based on the Dutch Catering CLA

• Full reimbursement of travel expenses

• Pension plan provided

• Up to 25 days of paid time off

• Employee discounts at over 8000 IHG hotels worldwide

• Access to the Empowr well-being program

• Regular team-building activities and events

• Strong focus on internal development and career growth within hotel brands or at our head office

ABOUT ODYSSEY
We are the Odyssey Hotel Group Europes most ambitious hotel operator and the team behind many well-known international hospitality brands. We partner with Marriott IHG and Accor to develop and operate outstanding hotels from Holiday Inn Express to Marriotts Autograph Collection. With over 700 employees and ActivumSG as our main investor our purpose is to create meaningful stories through passionate service attention to detail and local inspiration. At Odyssey your story is part of our journey.

OUR CULTURE
Youll join a fast-moving ambitious team that is redefining the hospitality industry. We believe in responsibility collaboration and making an impact. If you take initiative and thrive in an international environment youll fit right in.

ABOUT HOLIDAY INN EXPRESS

Holiday Inn Express is part of InterContinental Hotels Group and the largest brand within IHG. We keep it simple and smart offering guests everything they need to rest recharge and get things done. Our goal is to make travel hassle-free while providing that little extra touch where it matters most.

INTERESTED
Please apply via this vacancy. Our Talent Acquisition Team will be in touch with you as soon as possible. We look forward to receiving your application.