Spanish Bilingual Patient Services Representative (Cebu or CDO)
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Job Location:
Cebu - Philippines
Monthly Salary:
Not Disclosed
Posted on:
31-08-2025
Vacancies:
1 Vacancy
Job Summary
A Spanish Bilingual Patient Services Representative handles a variety of patient inquiries and concerns communicating effectively in both English and Spanish. The role involves understanding patient needs through active listening and ensuring these are met by coordinating information among patients families medical staff and administrative personnel.
Duties and Responsibilities
Handle inbound and outbound calls in English and Spanish according to departmental procedures.
Assist patients with inquiries billing concerns and account balances.
Support third-party entities (e.g. insurance providers) with patient account queries.
Safeguard protected health information in compliance with HIPAA.
Maintain reliability punctuality and teamwork in alignment with company goals.
Perform other related duties as assigned.
Qualifications and Requirements
College graduate or at least 2 years in college (medical-related course is a plus).
Fluent in both English and Spanish (spoken and written).
Strong communication organization and multitasking skills.
Ability to work independently with confidential information.
At least 1 year of call center experience preferably in medical accounts or programs.
Detail-oriented dependable and flexible with work schedules.
Why Join Us
Fully remote position
Competitive benefits (insurance lifestyle rewards etc.)
Opportunity to work with a global mission-driven team in the healthcare sector
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
Harris is an acquirer of software businesses. Our focus is to acquire businesses with growth potential, manage them well and build them for the future.
