Business Process Specialist- Glasgow

Business Process Specialist
Location: Glasgow (Hybrid) Practice Area: Capital Markets Type: Permanent

Turn complex processes into clear measurable improvements.

The Role
Were seeking a Business Process Specialist to join our Capital Markets practice focused on supporting clients to improve operational performance risk control and process clarity. Youll work directly with stakeholders to map end-to-end processes identify key risks and opportunities and champion the use of tools like IBM Blueworks. If youre passionate about transforming business operations through structured methodologies and effective engagement wed love to hear from you.

What Youll Do

• Lead workshops to map cross-functional processes and capture insights from stakeholders

• Document detailed process maps using IBM Blueworks (or similar) for clarity and consistency

• Analyse operations to identify key risks control gaps and areas for optimisation

• Provide coaching and support to colleagues on best practice process mapping

• Monitor process KPIs and recommend continuous improvements

What Were Looking For

• 5 years experience in process mapping improvement or business analysis within financial services

• Proven ability to apply BPMN and process documentation standards

• Proficiency in IBM Blueworks or equivalent tools

• Strong analytical skills with the ability to simplify complex operations

• Confident communicator capable of working with both technical and non-technical teams

Bonus Points For

• Knowledge of operational financial regulatory or compliance risk frameworks

• Experience supporting large-scale transformation or regulatory programmes

• Familiarity with risk and controls mapping in financial institutions

• Previous consulting experience within capital markets

• Training delivery experience or mentoring on process tools like IBM Blueworks

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions

• Work in a collaborative flat and entrepreneurial consulting culture

• Access continuous learning training and industry certifications

• Be part of a team shaping the future of digital financial services

• Help shape the future of digital transformation across FS & Energy

We offer a competitive people-first benefits package designed to support every aspect of your life:

Core Benefits: Discretionary bonus competitive pension health insurance life insurance and critical illness cover.
Mental Health: Easy access to CareFirst Unmind Aviva consultations and in-house first aiders.
Family-Friendly: Maternity adoption shared parental leave plus paid leave for sickness pregnancy loss fertility treatment menopause and bereavement.
Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.
Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
Continuous Learning: Minimum 40 Hours of Training Annually: Take your pickworkshops certifications e-learningyour growth your way. Also Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development.
Healthcare Access: Convenient online GP services.
Extra Perks: Gympass (Wellhub) travel insurance Tastecard season ticket loans Cycle to Work and dental insurance.

Inclusion at Capco
Were committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage just let us know well be happy to help. We value each persons unique perspective and contribution. At Capco we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration a mindset that shapes how we work with clients and each other every day.