Collision Center Manager - Global Imports Mini

 Purpose: The Collision Center Manager runs an efficient and profitable collision repair department through productive staffing associate retention cost controls achievement of objectives and maintenance of all work performed records.  Ensures that staff assigned to the collision department is working in a safe efficient and productive manner.  

Duties and Responsibilities:

        Attend trade walks daily

        Schedule all internal collision work

       Direct and dispatch technicians and/or detailers specified ROs

       Create and maintain schedule for collision technicians and other associates

       Monitors daily productivity reports and corresponding payroll records

       Facilitate Writing and Booking all Used Car ROs 

       Facilitate Ordering Parts and Billing out Parts for Used Vehicles

       Facilitate sending out sublets keeping day to day track of their progress

       Properly posting all sublets to appropriate RO

       Maintain service and detail timelines (turns) within 3 to 5 days (Pay Plan Based)

       Insuring that vendor repairs are approved and consistent in pricing with negotiated pricing

       Forecasts goals and objectives for the department and strives to meet them

       Responsible for hiring training motivating counseling and monitoring the performance of collision department staff

       Monitors and controls the performance of the department using appropriate reports tracking systems and surveys

       Strives for harmony and teamwork within the department and with other departments        Understands keeps abreast of and complies with federal state and local regulations that affect service operations such as hazardous waste disposal OSHA Right-to-Know etc.

       Understands and ensures compliance with manufacturer warranty and policy procedures

       Accounts for all documents; ensures that none are missing and all are processed correctly

       Facilitates and/or conducts technical training and sends associates to appropriate training schools as needed

       Monitors and follows up on all parts orders with the parts manager to ensure availability

       Maintains high-quality reconditioning standards and minimizes comebacks.  Conduct periodic spot checks of completed jobs for thoroughness and quality

       Keeps abreast of new equipment and tools available and recommends purchases        Ensures that the work areas are kept clean and free of workplace hazards

       Ensures the proper care storage and inventory of special tools

       Attends managers meetings as scheduled

       Maintains a professional appearance and that of the recon team

       Realize that the companys business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests

       Determine management production and quality requirements by asking questions and listening

       Attend Sonic meetings as requested

       Maintain a follow-up system that encourages follow through with assigned projects        Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals

       Review and analyze actions at the end of each day week month and year to determine how to better utilize time and plans more effectively

       Understand the terminology of the business and keep abreast of technology changes in the product

       Know and understand the federal state and local requirements which govern the companys business

       Follow directions from a supervisor

       Understand and follow work rules and procedures

       Accept constructive criticism

       Interact well with others and be a positive influence on associate morale

       Must sign voluntarily the companys non-disclosure and confidentiality agreement and be able to be faithful to its provisions

Qualifications :

o   High school diploma or the equivalent

o   Ability to read and comprehend instructions and information

o   Professional personal appearance 

o   Excellent communication skills

o   Ability to meet companys production and quality standards

       All applicants must be authorized to work in the USA

       All applicants must perform duties and responsibilities in a safe manner

       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks MVR drug test and valid driver license. 

Additional Information :

Its time to make the most important move of your career.  From our cooperative team-based approach to our more than 1000 internal advancements each year its easy to see the difference. When you join our organization youll enjoy comprehensive training competitive compensation and unparalleled benefits. Simply put youll experience the best that a career in the automotive industry has to offer.

Remote Work :

No

Employment Type :

Full-time