Program Manager
Program Manager
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1 Vacancy
Job Description
MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!
Title : Program Manager
Location: Local to bay area - Hybrid (as needed basis in office presence)
Duration: 1 Year
Rate : $70 /hr w2
Position Summary:
We are seeking an experienced Program Lead to oversee the end-to-end implementation of ServiceNow across our organization. The ideal candidate will have a proven track record of successfully leading complex ServiceNow deployments with a strong preference for experience in the utilities sector. This is a contract role requiring strategic leadership cross-functional coordination and hands-on program management expertise.
Key Responsibilities:
- Lead the full lifecycle of the ServiceNow implementation program from planning and design through deployment and stabilization.
- Collaborate with stakeholders across IT operations and business units to define requirements scope and success criteria.
- Manage vendor relationships including ServiceNow partners and system integrators.
- Develop and maintain detailed project plans timelines and budgets.
- Ensure alignment with enterprise architecture security and compliance standards.
- Drive change management training and communication strategies to support adoption.
- Monitor program performance manage risks and resolve issues proactively.
- Provide regular updates to executive leadership and key stakeholders.
Qualifications:
- 7 years of experience in program or project management with at least 3 years leading ServiceNow implementations.
- Deep understanding of ServiceNow modules such as ITSM ITOM CMDB and HRSD.
- Strong leadership and stakeholder management skills.
- Experience managing cross-functional teams and third-party vendors.
- Excellent communication organizational and problem-solving skills.
- PMP ITIL or ServiceNow certifications are a plus.
Desired Qualifications:
- Experience implementing ServiceNow in a utility or energy sector environment.
- Familiarity with regulatory and operational requirements specific to utilities.
- Knowledge of integration with legacy systems and data migration strategies.
Employment Type
Full-time
