EBO Manager
EBO Manager
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Job Description
Job Description:
1. Sales & Business Development
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Achieve sales targets and profitability goals for the assigned EBOs.
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Implement sales strategies to maximize revenue per store.
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Monitor KPIs like footfall conversion and average bill value.
2. Store Operations Management
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Ensure smooth day-to-day operations of EBOs.
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Maintain stock availability inventory accuracy and loss prevention measures.
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Oversee VM (Visual Merchandising) as per brand guidelines.
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Ensure adherence to SOPs and compliance across stores.
3. Customer Experience
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Drive best-in-class customer service standards.
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Implement customer engagement and loyalty programs.
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Resolve escalations and ensure customer satisfaction.
4. Team Management
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Recruit train and mentor store staff.
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Drive performance through motivation recognition and development.
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Ensure team adherence to grooming and brand representation standards.
5. Business Reporting & Analysis
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Track store performance through MIS and provide insights.
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Analyze market trends and competition to suggest improvements.
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Prepare business reviews and present to leadership.
6. Expansion & Projects
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Support in identifying new EBO locations and store launches.
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Coordinate with cross-functional teams (marketing supply chain finance VM).
Employment Type
Full-time
