Field Support Technician
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Job Location:
Arbutus, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What We Offer:
- Health insurance Medical Dental and Vision
- PTO days and paid holidays
- 401K retirement plan with company match
- 40 hours/week with overtime potential
- Grow your career with us many promotional opportunities are available!!
Job Description:
The core responsibility of the Field Support Technician is to conduct in-home customer visits for the purpose of measuring space and providing the job site survey for custom cabinetry while providing exceptional customer service.
Duties and Responsibilities:
- Assess design against on-site specifications and report any necessary design change requirements to team members (Designers Manufacturing Install Team)
- Coordinate with our Design Consultants to provide concise measurements photographs and data for the purposes of sale & design of custom project.
- Assist Design Consultant to pick up files and samples (hardware/finish samples) from the office for the measure purposes as needed
- Conduct a re-measurement of project re-designs as needed
- Create copies of CAD design when jobsite errors are found and indicate specification detail to support the designer with the necessary information to complete design revisions if necessary.
- Review proposal (CAD drawings) specifications to determine the projects scope of work identify possible challenges in installation of the job.
- Perform job-site surveys and create job-site plans for the installation team and communicate installation direction and expectations
Qualifications :
- 2 years of experience construction millwork industry related materials and hardware and/or in the home renovations/improvement industry
- Millwork estimating experience preferred
- 1 years of experience in the construction industry with knowledge of the installation practices for customized cabinetry solutions
- Strong communication interpersonal and presentation skills
- Tech savvy with the ability to quickly learn and apply various business systems (CAD Epicor Salesforce Microsoft Office etc.)
- Proficient in math (i.e Fractions and unit measurements)
- Ability to provide an exceptional client experience aligned to the company values
Additional Information :
Find us on Facebook YouTube and Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
#MD086
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
About Company
The candidate will be part of a multidisciplinary team, where everyone collaborates with an enthusiastic attitude, passion for technology and innovation, and extensive experience in Web and Mobile development.
