Field Service Engineer-full time in US
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
USD 8000 - 12000
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Looking for a U.S.-based candidate available for long-term employment without sponsorship. Remote work is acceptable; occasional client travel required. Fluent in English and Chinese.
Tasks
- Provide certain support for certain issues to customer online or offline.
- Respond quickly (normally within 24h) and follow customers issues or complaints and visit customer if need.
- Following RMA in CRM and record the returns to customer in on-line list.
- Service Planning for next week need plan for more visiting to customer side for service.
- Weekly meeting to review about issues and RMA following within team and cooperation.
- One basic Monthly report about the main work.
- Need to follow the related task list of call center project by time line.
- Normal customer visiting and good communication.
- Certain feedback or analysis report.
- Keep good communication and relationship with customers for customer satisfaction.
- Make some certain training for customers about products or Ananda link.
- Service process review together to make more efficient.
- Support visiting customers for some certain other support like supporting business.
Requirements
- Experience in assembling or repairing industrial products and equipment.
- 2 years experiences related working welding experience and skill is preferred.
- Minimum secondary level of education.
- English and Chinese as working language with strong communication skills.
- Good knowledge of MS Office and any ERP System.
Benefits
a global leader in e-bike motor systems as a Service Technician in France. Youll play a key role in ensuring top-notch service analyzing and solving technical issues and supporting our partners.
salary and benefits
Join Ananda B.V. as a Feild Service Engineer and drive innovation in eDrive solutions. Elevate your career in a dynamic environment focused on cutting-edge mobility technology.
Key Skills
- Abinitio
- Administration And Accounting
- Android
- Bid Management
- Inventory Management
- Embedded C
About Company
Ananda specializes in advanced two-wheel mobility drive systems, boasting over 20 years of expertise in mid-drive, side-mounted, and hub motors, along with controllers, sensors, and HMI. Renowned for its R&D strength and consistent quality, Ananda operates from Shanghai with exte ... View more
