Analyzer Field Service Technician

White Bear Lake, MN - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Description

This is a full-time on-site role for an Analyzer Field Service Technician located in White Bear Lake MN. The technician will be responsible for installing maintaining troubleshooting and repairing particle analysis equipment and mass spectrometers at customer sites globally and at the factory.

Daily tasks include diagnosing system issues conducting routine maintenance calibrating devices and providing technical support to clients. Additional responsibilities include documenting service activities collaborating with the engineering team and ensuring customer satisfaction. This position reports directly to the General Manager.

Job Responsibilities

Providing service and customer support both remotely and at customer sites.
Managing all on site commissioning repair maintenance and test tasks
Diagnosing measurement errors or technical problems and determining effective solutions.
Assisting with assembling configuration final checkout and troubleshooting products at the factory when not traveling.
Performing instrument calibrations and generating appropriate certificates.
Providing valuable practical input to new product development

Qualifications

Proven field service experience with a highly technical product line and end users preferably with laboratory medical or process analyzers.

Ability to travel up to 50% of the time. Some international travel will be required.
Ability to troubleshoot test repair and service precision measurement equipment
Technical skills in installation maintenance and repair of scientific measurement instruments
Ability to troubleshoot system issues and perform equipment calibration
Strong written and verbal communication skills for customer interaction and technical documentation
Ability to work independently and ensure customer satisfaction on-site
Relevant technical certifications or an associate degree in a related field is required

Role Description This is a full-time on-site role for an Analyzer Field Service Technician located in White Bear Lake MN. The technician will be responsible for installing maintaining troubleshooting and repairing particle analysis equipment and mass spectrometers at customer sites globally and at t...