Dispatch Rental Coordinator
Dispatch Rental Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Details
Description
RP Rents Dispatch Rental Coordinator
The Dispatch Rental Coordinator plays a vital role in the smooth functioning of equipment rental operations combining the skills of a rental coordinator with dispatching responsibilities. They act as a central point of contact for customers and drivers ensuring efficient processing of rental orders timely deliveries and pickups and maintaining a high level of customer service.
Key Responsibilities
- Customer Service: Handle customer inquiries process rental agreements provide quotes and address any concerns or issues related to equipment rentals.
- Rental Coordination: Coordinate rental reservations and schedules including preparing agreements verifying licenses processing payments and managing customer expectations.
- Dispatching: Oversee daily dispatching of equipment drivers and ensuring timely deliveries and pick ups.
- Scheduling and Routing: Coordinate schedules for drivers optimizing routes for efficiency and minimizing downtime.
- Inventory Management: Maintain accurate records of equipment inventory.
- Documentation and Record Keeping: Maintain detailed records of rental transactions dispatch activities repairs and other relevant information.
- Troubleshooting and Issue Resolution: Respond to operational challenges such as equipment breakdowns or unexpected delays and find prompt solutions to keep things moving.
- Collaboration: Work closely with the rental manager service team and other relevant departments to improve processes and resolve issues.
- Safety and Compliance: Ensure adherence to all safety standards industry regulations (including DOT/Federal Motor Carrier rules) and company policies.
Qualifications:
- Experience in the equipment rental industry
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Ability to thrive in a fast-paced environment
Required Experience:
IC
Employment Type
Full-Time
