Onsite Customer Service Representative

Legaspi - Philippines

Monthly Salary: 18000 - 25000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Be the Voice That Makes a Difference: Join Our Customer Service Team Today!

We are looking for an enthusiastic and customer-focused Customer Service Representative to join our onsite team. As the first point of contact for our clients you ll play a critical role in ensuring exceptional service delivery and customer satisfaction. If you have excellent communication skills and a passion for helping others we d love to hear from you!

Key Responsibilities:

Engage with customers to address inquiries concerns and requests in a friendly and professional manner.
Provide accurate information about products services and company policies.
Resolve customer issues efficiently and escalate complex problems when necessary.
Maintain detailed records of customer interactions transactions and feedback.
Collaborate with team members to ensure seamless customer service operations.
Assist with administrative tasks and contribute to a positive work environment.

Requirements

Qualifications:

Proven experience in a customer service role or similar position.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-oriented attitude.
Proficiency in using CRM software and other office tools is a plus.
Ability to multitask prioritize and thrive in a fast-paced environment.
High school diploma or equivalent; additional qualifications in customer service are a bonus.

Benefits

Benefits:

Healthy conducive work environment (Great Place to WorkTM Certified three years in a row!)
Competitive salary
21 leave credits all client-based holidays
HMO coverage dependent
Lots of opportunities to enhance your skills acquire new experiences work among experts and grow your career
Exposure to world-class high-level management from local and international direct supervisor

Be the Voice That Makes a Difference: Join Our Customer Service Team Today!We are looking for an enthusiastic and customer-focused Customer Service Representative to join our onsite team. As the first point of contact for our clients you ll play a critical role in ensuring exceptional service deli...