Onsite Customer Service Representative
Onsite Customer Service Representative
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Job Alert
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18000 - 25000
1 Vacancy
Job Description
Be the Voice That Makes a Difference: Join Our Customer Service Team Today!
We are looking for an enthusiastic and customer-focused Customer Service Representative to join our onsite team. As the first point of contact for our clients you ll play a critical role in ensuring exceptional service delivery and customer satisfaction. If you have excellent communication skills and a passion for helping others we d love to hear from you!
Key Responsibilities:
- Engage with customers to address inquiries concerns and requests in a friendly and professional manner.
- Provide accurate information about products services and company policies.
- Resolve customer issues efficiently and escalate complex problems when necessary.
- Maintain detailed records of customer interactions transactions and feedback.
- Collaborate with team members to ensure seamless customer service operations.
- Assist with administrative tasks and contribute to a positive work environment.
Requirements
Qualifications:
- Proven experience in a customer service role or similar position.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-oriented attitude.
- Proficiency in using CRM software and other office tools is a plus.
- Ability to multitask prioritize and thrive in a fast-paced environment.
- High school diploma or equivalent; additional qualifications in customer service are a bonus.
Benefits
Benefits:
- Healthy conducive work environment (Great Place to WorkTM Certified three years in a row!)
- Competitive salary
- 21 leave credits all client-based holidays
- HMO coverage dependent
- Lots of opportunities to enhance your skills acquire new experiences work among experts and grow your career
- Exposure to world-class high-level management from local and international direct supervisor
Employment Type
Full Time
