Dental Treatment Coordinator
Dental Treatment Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Roles and Responsibilities
Treatment Coordination:
- Schedule and coordinate treatment appointments and follow-up visits optimizing the use of office resources.
- Clearly communicate treatment details to patients addressing any questions or concerns.
- Serve as the main point of contact for patients regarding their treatment plans and procedures.
- Provide patients with pre-treatment and post-treatment instructions ensuring they understand and follow guidelines.
- Address patient inquiries and concerns promptly and professionally through phone email or online chat.
- Manage and update patient appointment schedules ensuring timely and efficient treatment progression.
- Confirm appointments and assist with rescheduling or cancellations as needed.
- Coordinate with dental professionals to ensure smooth workflow and availability
- Maintain and update electronic patient records treatment plans and administrative documents using dental practice management software or electronic health record (EHR) systems.
- Ensure compliance with patient privacy regulations and maintain confidentiality of patient information.
Insurance and Financial Coordination:
- Verify patient insurance coverage benefits and pre-authorizations for treatments.
- Assist patients with understanding their financial obligations
- Work with billing departments to ensure accurate and timely processing of insurance claims and patient payments.
Collaborate with dental office staff and management remotely to ensure seamless workflow and exceptional patient care.
Stay informed about industry regulations insurance policies and virtual office procedures through ongoing training and professional development opportunities.
Adapt to new technologies software tools and virtual communication platforms to enhance efficiency and effectiveness in a remote work environment
Qualifications:
- Graduate of any Healthcare Allied Course Dentistry graduate is preferred
- At least 1 year experience in dental or healthcare setting
- Knowledge and understanding of dental procedures and ability to educate patients
- Familiarity with dental practice management software and EHR systems
- Excellent written and verbal communication skills
- Excellent customer service skills
- Strong critical thinking analytical research and organizational skills
- Typing speed of >45 words per minute preferred
- Proficient in Microsoft Outlook Word Excel PowerPoint working with dual screens and general computer literacy
- Able to handle multiple tasks and shifting priorities
- Willing to work onsite in Makati and in shifting schedules
All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status or any other characteristic protected by law.
Genfinity as an Equal Opportunity Employer believes in each persons potential and well help you achieve yours.
All information will be kept confidential according to EEO guidelines.
Privacy Notice & Consent
We value your privacy. By submitting your information through this form you are applying for a position at Genfinity Philippines Inc. and voluntarily providing personal information including your name contact details and resume.
This information will be collected and processed solely for recruitment purposes including evaluating your qualifications assessing your skills verifying your background and contacting you about your application. Your personal data will be processed in accordance with the Data Privacy Act of 2012.
You have the right to access correct or withdraw your data at any time. For more information please refer to our Privacy Policy or contact our Data Protection Team at .
By submitting this form I acknowledge that I have read and understood the above Privacy Notice and hereby give my free informed and voluntary consent to the collection and processing of my personal information by Genfinity Philippines Inc. for recruitment purposes.
Required Experience:
Manager
Employment Type
Full-Time
