- Assist IT staff in installing configuring and maintaining computers software and peripherals.
- Provide basic technical support to end-users for hardware software and network issues.
- Help maintain IT assets including tracking hardware software and licenses.
- Support the IT team in monitoring network performance and reporting connectivity or system issues.
- Assist in documenting IT processes incidents and resolutions.
- Help with IT procurement processes and ensure proper filing of related documents.
- Support end-user training sessions on basic IT systems and applications.
- Perform general administrative support duties for the IT department as assigned.
- Learn and follow IT policies procedures and security standards.
- Ensuring that a high level of customer service and support is provided to all internal and external customers
Qualifications :
- OND/HND or BSc in IT Computer Science or Engineering
- Foundational knowledge of PHP Laravel HTML SASS/CSS databases and front-end frameworks (e.g. Bootstrap or React) is highly desirable.
- Proficiency in MS Office and basic IT tools.
- Hands on network engineering experience and basic understanding of computer systems networks and software applications.
- Desktop laptop and mobile devices installation and problem resolution.
- Good analytical and problem-solving skills to assess network performance and recommend changes.
- Strong interest in IT a continuous learning mindset and a willingness to contribute to various IT functions.
- Good interpersonal skills to communicate with users vendors and other IT personnel.
- Ability to prioritize and multitask.
Additional Information :
Only qualified candidates will be contacted.
Remote Work :
No
Employment Type :
Full-time