Project Manager/Business Process Manager, Construction Projects - Mexico

The Business Process Management role will provide global managed services to support the Project Controls Group to find efficiencies on specific processes for an international data center developer. The responsibilities include defining reviewing and improving business processes developing requirements documents & more. They will also support the data team to provide User Acceptance Testing provide training for process adoption define and implement KPIs manage stakeholder communications support project financial closeout & update / maintain process manuals for cataloging business processes across organizations. 

In this role the candidate will be required to identify process Impediments and provide solution development services. This deliverable focuses on defining business processes capturing requirements reviewing and improving existing processes and establishing process standards and governance. This deliverable will include: 

• Lead discovery sessions with senior stakeholders to define business processes and concurrent business requirements. 
• Providing stakeholders with a high-level scope assessment outlining estimated complexity and effort for business requirements documents development. 
• Collaborating with stakeholders to establish a mutually agreed-upon timeframe for business requirements documents completion. 
• Create visual representations of the discovered business processes including process flows workflows and supporting documentation. 
• Create comprehensive business requirements documents.  
• Articulate business needs process flows and requirements clearly and completely including detailed use cases and acceptance criteria. 
• Secure formal acceptance from engineers to ensure technical feasibility and alignment with existing systems and architecture. 
• Proactive process review and gap analysis: conduct proactive reviews of existing business processes to identify inefficiencies gaps and opportunities for improvement. 
• Creating an inventory of existing business processes and prioritizing them for review based on factors such as impact on core services frequency of execution risk and alignment with Project Controls Groups objectives. 
• Documenting the current state of prioritized processes including process maps workflows and supporting documentation and analyzing the processes to identify areas of opportunity.  
• Conducting a thorough gap analysis to compare the current state process with the desired future state or industry best practices identifying process gaps performance gaps and technology gaps. 
• Actively engaging with process stakeholders including process owners users and impacted teams to gather feedback on process challenges and improvement opportunities. 
• Analyze collected data to identify trends patterns insights and ensuring timely follow-up on action items with relevant stakeholders. 
• Generate and distribute monthly reports outlining projects that require financial closure.  
• Support the closure of projects within the Project Financial Closeout workflow including proactively collaborating with partner teams to accomplish pending actions and resolving any roadblocks to project closure. 

Qualifications :

• Fluent written and spoken English & Spanish is mandatory. All deliverables will require advanced level of written & spoken English 
• Bachelors degree in Engineering Architecture or related. 
• 8years of experience within the construction industry. 
• Proven track record as a Lead Project Manager a specialist in performance measurement and analysis and delivering successful solutions for clients. 
• PMIcertificationis a plus. 
• Commercial project experience ideally with Data Centers warehouse building retail store shopping center. 
• Consultant experience preferred. 
• Proactive problem solving; identify and address potential issues or risks related to contract management. 
• Accuracy and attention to detail: all contract-related documents and communications must be accurate complete and demonstrate a high level of attention to detail. 
• Communication: The Candidate must maintain a high level of professionalism in all interactions with the Clients stakeholders. Communication should be clear concise and effective.

Additional Information :

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Turner & Townsend does not accept any speculative or unsolicited CVs that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CVs will be treated as a direct application.

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Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review. 

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Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

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LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.