DescriptionShape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Identity and Access Management you work to enhance and optimize the way products are delivered to customers. As a key member of the team you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads end-to-end product delivery processes including intake dependency management release management product operationalization delivery feasibility decision-making and product performance reporting while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk controls compliance and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
- Defines and communicates product vision strategy and delivery roadmap aligned with the IAM Global Technology Infrastructure strategy and business goals
- Partners with internal line of business (LOB) to capture data-driven technical and non-technical customer requirements and communicate them concretely to the engineering teams in terms of customer-based outcomes
- Drives execution of engineering delivery teams including but not limited to product backlog prioritization epics and user stories consumable/refinable by the engineering team
- Partners with Operations/SRE teams in the development of production ready cloud services
- Partners with Cyber Operations Governance and Compliance functions to ensure the product under development meets cyber and control standards at cloud scale
- Drives and communicates Program Increment (PI) Planning with all product stakeholders
- Communicates product execution onboarding status business metrics and go-to-market strategy in monthly business reviews
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management in addition to deployment processes and strategies
- Deep background in IAM (Identity & Access Management) concepts and with one or more technologies and products (eg: Secrets Management ADFS oauth 2.0 SAML CyberArk HashiCorpVault Beyond Trust)
- Proven experience creating product strategy product roadmap product overview
- Strong technical background with experience in one or more Public Cloud platforms AWS GCP Azure (emphasis in Identity)
- Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders management and customers
- Proven experience in developing lasting cohesive partnerships with the business operations technology and other key stakeholders in an Enterprise Organization
- Proven experience of shipping/delivering products using modern software development methodologies and practices (SDLC Agile Scrum OKR etc.) and tools
Preferred qualifications capabilities and skills
- Proficient knowledge of the product development life cycle design and data analytics
- Bachelors degree Masters degree and/or technical degree
- AWS Cloud Experience (Development/Infrastructure); HashiCorp Vault Experience (development/infrastructure deployment in multiple cloud environments)
- Demonstrated experience with information security solutions Multi-Cloud and Hybrid-Cloud infrastructure deployment
Required Experience:
Manager