Job Summary
Works closely with the Recruiters for the Physician & APP Recruitment team. Responsible for coordinating exceptional interview experiences and guiding new hires from offer acceptance to their first day of employment within the organization. Facilitates the transition and assimilation to the department and creates a supportive onboarding environment that provides positive team member experience engagement and retention.
Essential Functions
- Works closely with Physician & APP Recruiters to construct candidate itineraries that are comprehensive meaningful and polished consistently giving Corewell Health Exceptional Experience. Responsibilities may include managing all aspects of candidate and recruiter travel lodging and meals as well as high level recruitment meeting preparation including scheduling with executive assistants securing meeting locations and resources and assisting with generation of supplemental materials.
Assist Physician Recruiters with candidate site visits as needed. May include escorting candidate to meetings answering questions as they arise during visit and serving as a knowledgeable representative of Corewell Health. - Maintains and updates Physician Recruitment databases of all candidate profiles and monthly recruiter activity to assist with generating recruitment reports and tracking candidate metrics. Ensure completion of reporting in an accurate and timely manner. Data collection includes distribution/verification of provider professional references and internal candidate evaluation surveys. Compose and distribute new provider acceptance notifications and maintain accurate distribution list.
- May be required to Initiate pre-boarding activities to facilitate exceptional onboarding experiences and executes independent problem solving and follow-up with recruiters or leadership as needed. Acts as a liaison for key stakeholders (i.e. Business counterparts Finance DS Facilities Employee Health Services) to ensure seamless onboarding into the organization.
- May be required to verify and ensure accuracy of all new hire information including background check clearance and supporting documentation completion of health assessment licensures certifications fingerprint collection and i-9 documents. Follows up with team members third party verifications and appointment scheduling when applicable. Ensures adjudication compliance and completion of reporting in an accurate and timely manner prior to a new team members start date.
- Ensures that processes and services are continuously monitored for quality cost-effectiveness and efficiency. Engages in process and quality improvement activities. Maintains and orders supplies for overall onboarding and orientation operations. Process outside vendor invoices and reimbursements. Actively seeks outside direct-billable accounts with a focus on convenience quality of services and effective use of budget.
- Responsible for coordinating onboarding activities using a project management approach for newly hired Physicians Advanced Practice Practitioners non-ACGME Program Fellows MSW Dietician PhD PsyD BCBA Genetic Counselors LL Psychologist and Audiologist across multiple specialties system wide. Responsibilities include but are not limited to: working directly with providers to obtain their medical staff applications and all necessary medical staff and onboarding paperwork coordination with Digital Services Talent Attraction Physician Liaisons Payor Enrollment and other departments as required.
- May be required to act as a peer guide and mentor to new Onboarding Experience team members. Supports the lead in developing and enhancing department training. Takes the lead in answering escalated cases and ensures SLAs are met.
- May be required to lead compliance/risk mitigation and ensures data integrity to the best of their ability. Partners with key HR stakeholders for both internal and external audits to ensure compliance of all new team members joining the organization. Identifies opportunities and continuously develops operational processes to mitigate risk.
Qualifications
Required
- Associates degree or equivalent Human Resources Project Management Business Administration Communications or related field
- 2 years of relevant experience Call Center customer service patient care administrative support project management or related customer facing experience
About Corewell Health
As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
HR Physician & APP Attraction
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:00 a.m. - 5:00 p.m.
Days Worked
Monday - Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
IC