Field Service Engineer (Wisconsin)
Field Service Engineer (Wisconsin)
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Job Description
Diasorin is a global leader in diagnostic solutions pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years weve earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world.
Our broad offering of diagnostic tests and Licensed Technology solutions made available thanks to ongoing investments in research positions us as the player with the widest range of specialty solutions in the sector and identifies us as the Diagnostics Specialist.
Why Join Diasorin
Impactful Work: When you join Diasorin you become part of a team thats dedicated to improving lives. Your contributions will directly impact patient care making a meaningful difference in the world.
Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world expanding your horizons and contributing to global healthcare solutions at the forefront of the diagnostic industry.
Diverse and Inclusive Culture: We believe in the strength of diversity and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive collaborative environment where everyone can thrive.
Join Our Team: If youre passionate about innovation diversity and making a positive impact on healthcare Diasorin is the place for you. Were looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward.
Are you ready to be part of a dynamic team thats shaping the future of diagnostics Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier more connected world. Together we can make an impact!
Job Scope
The Field Service Engineer provides service to customers with regards to preventative maintenance retrofit installation troubleshooting and repair with minimal support.
Key Duties and Responsibilities
Provide service and support to internal and external customers with regard to instrument maintenance troubleshooting and repair with minimal assistance.
Receive information from Manager Technical Service and Logistics Teams concerning customer instrumentation.
Maintain customer applications and sales communications.
Instrument installations.
Resolve instrument problems by troubleshooting the specific problem (hardware or software) and repairing.
Perform instrument preventative maintenance.
Perform instrument retrofit installation.
Read and understand the GOP procedures required for GMP compliance.
Perform other assignments as required for effective support of field systems and activities at customer sites(s).
Complete field service reports according to process.
On-time completion of all Smart training and technical requirements
Prompt response to all forms of communication from headquarters customers and co-workers
Management and maintenance of assigned company assets (i.e. parts inventory tools communication computing devices vehicles)
Perform work in a safe manner consistent with Diasorins health safety and environmental policies and assume responsibility for personal safety and that of co-workers to result in a safe work environment for all employees and the protection of the environment and the community at large.
Follow Diasorins established procedures for the safe handling and disposal of hazardous radioactive laser sources and infectious material.
Participate in Diasorins safety training programs and demonstrated competency in the use of Material Safety Data Sheets Chemical Labeling Corporate Emergency Response Procedures and DiaSorins Health Safety and Environmental Policies.
Education Experience and Qualifications
AA Degree in Laboratory Technician Electronics Engineering Technician or equivalent
Minimum 2 Years as a Biomedical Equipment Electronics or Field Service Technician or equivalent combination of education training and experience
Valid drivers license in good standing
Ability to do preventative maintenance and troubleshooting with reference to manufacturers manual and with minimal support
Ability to learn and apply good manufacturing practices (cGMPs) and good laboratory practices and techniques.
Basic knowledge and understanding of electronics and medical terminology
Some knowledge and understanding of basic immunology and immunoassay technology
Ability to explain correct operation of equipment
Self-Starter that requires minimal supervision on specific field tasks
Excellent verbal interpersonal and written skills
Ability to handle multiple activities in a professional manner
Quality and detail oriented
Skill in using MS Word and Excel; familiarity with Google Suite
What We Offer
Receive a competitive wages and benefits package as you grow your career at Diasorin. Join our team and discover how your work can impact the lives of people all over the world
Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and Canada and to complete the required employment eligibility verification document form upon hire.
Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities. If you are a US or Canada candidate and require assistance or accommodation during the application process please contact the North America Talent Acquisition Team at or 1- to request an accommodation.
The above job description is intended to describe the general content identify the essential functions and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties responsibilities or requirements.
Diasorin reserves the right to modify or amend this job posting as needed to comply with local laws and regulations.
Please note that offers of employment at Diasorin may be contingent upon successful completion of a pre-employment background check and drug screen subject to applicable laws and regulations.
This position is not eligible for partnership with a third-party search firm vendor without expressed written consent from the Diasorin Human Resources Department.
Employment Type
Full-Time
