CPaaS Account Executive
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
8x8 Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industrys most integrated platform for Customer Experiencecombining Contact Center Unified Communications and CPaaS APIs. The 8x8Platform for CX integrates AI at every level to enable personalized customer journeys drive operational excellence and insights and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations empowering them to unlock the potential of every interaction. With one platform one ecosystem and one data model you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
As an organization we are looking for Team8s who are AI-proficient open to innovation and skilled in leveraging AI for efficiency and growth.
Learn more on our company website at follow our pages on LinkedIn Twitter Facebook and Instagram.
We are looking for an experienced Account Executive who enjoys working in a fast-growing cloud communications company and thrives in an international environment. As an Account Executive you will be responsible for connecting and working with industry partners to help grow the Messaging (SMS/Whatsapp/Viber/RCS) and the Communications API (Video/Voice/AI) business. This role will be based in our UK office.
Main Responsibilities
- Managing new and existing accounts for sales and potential buy side opportunities with focus towards UK & I with an expanded focus across EMEA
- Participating in sales and marketing activities and relevant Global industry events
- Building a current account strategy based on analysing data to find opportunities and prove value
- Keeping updated on industry trends and movements and advising management accordingly through regular networking
- Establishing relations and liaising closely with key internal support teams (finance legal operations customer support etc.) to attain a good level of customer satisfaction
- Introducing uploading and maintaining relevant prospect/customer information into the companys CRM tool (Salesforce)
Desired Skills And Experience
- Ideally between 3 6 years of experience in technology/Internet SaaS CPaaS or telecommunications sales and account management
- Experience in advertising optimisation wholesale trading or security/commodity trading is advantageous
- Any other European language is a plus but not necessary
- Appetite to structure negotiate and maintain significant relationships
- Pro-active team player with excellent interpersonal and communication skills
- Resourceful strong problem-solving and analytical skills and the ability to work independently and cope with pressure
- Must be willing to travel up to 25% or when needed by the company
Qualifications
A Bachelors or Masters Degree from a leading university
For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page.
8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
Our Job Applicant Privacy Notice can be found here.
Required Experience:
IC
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
About Company
The 8x8 unified platform for contact center, business phone, video, chat, and APIs helps companies of any size deliver differentiated customer experiences.
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