Client Success Specialist (Remote â Chicago Area Preferred)
Client Success Specialist (Remote â Chicago Area Preferred)
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description for Client Success Specialist (Remote Chicago Area Preferred):
Do you love building relationships and helping people succeed
WIN Home Inspection is looking for a Client Success Specialist to be the trusted partner for our franchise owners. Youll build relationships coordinate across marketing/training/tech teams and work on internal projects that directly support franchisee success.
If youre approachable organized and thrive in a collaborative environment wed love to meet you!
What Youll Do:
- Be the main point of contact for franchise owners building trust and rapport
- Champion and coordinate requests with internal marketing training and tech teams
- Provide responsive empathetic support and follow-through on client needs
- Contribute to projects such as training programs marketing reviews and process improvements
- Troubleshoot and provide guidance as you grow expertise in our systems
What Were Looking For:
- Friendly and empathetic with a flair for marketing
- Natural leader with a drive to grow professionally and personally
- Quick learner organized and persistent in getting things done
- 4 years in client service or customer success (preferred but not required)
Why WIN
- 100% remote role (Chicago-area candidates preferred)
- Collaborative inclusive culture built on respect and growth
- Health dental vision insurance PTO 401(k) match
- Career development and advancement opportunities
Required Experience:
Unclear Seniority
Employment Type
Full Time
