Revenue Operations Analyst
Revenue Operations Analyst
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Job Description
*this role is open to remote working within the UK. Successful candidates will be required to travel to their closest UNiDAYS campus (London or Nottingham) on occasion.
The role in a nutshell
We are looking for a detail-oriented and commercially-minded Revenue Operations Analyst to help drive smarter pricing improve partner offers and deliver actionable insights for the Commercial team. You will work closely with New Business Commercial Marketing and Partner Operations to identify opportunities to grow and retain revenue and optimise commercial performance through rigorous analysis and strategic reporting. This is a high-impact role at the intersection of strategy operations and data. If youre passionate about unlocking commercial growth through insights and love the challenge of solving performance puzzles wed love to hear from you.
Day to day responsibilities
Pricing & Yield Optimisation
- Conduct monthly reviews of pricing and discounting levels.
- Propose changes to rate cards and pricing strategy with clear Commercial rationale.
- Collaborate with Marketing to recommend pricing for new media products/packages.
Conversion & Performance Monitoring
- Daily review of partner performance reports to identify unexpected changes
- Proactive management of open tracking investigations to ensure focus and momentum to resolve is upheld
Commercial Performance KPI Reporting
- Define measure and track key commercial performance metrics such as win rate churn rate and reinvestment rate.
- Build and maintain dashboards in Salesforce/Tableau to report on KPIs over time.
- Present insights to Commercial Leadership to help optimise team effectiveness and partner strategies.
Offer Competitiveness & Analysis
- Own competitor analysis identifying deteriorations in offer strength (e.g. going from match to worse than competitors).
- Link partner performance trends to offer strength to spot opportunities for negotiation.
- Share weekly offer insights with Account Managers and Commercial leaders.
- Support Commercial team in building compelling negotiation arguments for improved offers.
Desired Outcomes
- Drive incremental commission revenue through better offer insights and pricing strategies.
- Improve revenue retention by identifying and resolving partner tracking issues early.
- Maximise yield from sold media inventory through smarter pricing decisions.
- Enhance member experience with more competitive and relevant partner offers.
- Improve Commercial team performance through focused KPI measurement and insights.
What we need from you
Data Analysis: Strong ability to interpret performance data and identify actionable insights.
Stakeholder Management: Experience working cross-functionally and communicating clearly with Commercial Marketing and Operational teams.
Pricing & Yield Analysis: Understanding of rate card development discounting strategy and pricing optimisation.
Dashboard Creation: Proficiency in Salesforce reporting and Tableau dashboard design.
Desirable Attributes
- Analytical mindset with strong attention to detail.
- Persistence and curiosity in investigating complex data or performance anomalies.
- Excellent communication skills and confidence presenting findings to stakeholders.
- Experience in a revenue commercial or sales operations environment.
Tools & Technologies
- Salesforce
- Tableau or similar BI tools
- Excel / Google Sheets
Perks
Weve accomplished a lot since we started in 2011 but in many ways this is just the beginning. This is the chance for you to get in on ground zero. An opportunity to make a difference within the business with global reach. We are the worlds largest Student Affinity Network with over 22 million verified members in 115 markets including the US UK Germany India Canada and Australia. We work with 800 of the worlds biggest brands globally taking their products and services into the hearts and minds of tomorrows professionals delivering engagement building affinity and sales. Youll also be working for a Great Place to Work CertifiedTM company who have been recognised on the UKs Best WorkplacesTM for Wellbeing and UKs Best Workplaces for Women 2022 list. To find out more about our workplace initiatives see our UK exclusive case study with Great Place to Work and be sure to visit our profile for more information.
We offer a fast paced fun & social working environment where you can truly make an impact. We believe that work should enhance and complement your life which is why we leave it up to you to decide where you work. You can choose to work from your assigned campus (either Nottingham or London) or from home whatever works best for your individual needs. Your manager may request you attend team meet ups at your campus but other than that it is up to you! We work hard at UNiDAYS but we also believe in fair compensation for hard work. Thats why were pleased to offer all employees full access to our comprehensive benefits package.
Our perks include:
- 25 days holiday per year increasing with length of service plus flexible bank holidays
- Competitive salaries
- 4pm finishes every Friday
- Company bonus scheme
- Company pension scheme
- Private health insurance (BUPA)
- Income protection policy
- Life assurance policy
- Employee Assistance Program
- Enhanced parental leave pay
- Core hours with flexibility around how/when you manage your time
- Regular team building activities
- The latest tech and hardware will be supplied from day one
- Good Vibes Program: we know weve all had to adapt to new ways of working and UNiDAYS has always taken pride in the community weve created in the office but were just as committed to creating an innovative approach to fostering connections and improving engagement outside of the office! We want to boost your remote working experience so think virtual parties pottery classes wellness classes and guest speakers just to name a few!
- Support for home working for all new team members. We will help assess your home set up and you can expense 150 towards any additional furniture you may need to be safe and comfortable when working from home
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
IC
Employment Type
Full Time
