Operations Manager
Operations Manager
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Job Description
About CorporateConnections
Established in 2004 CorporateConnections a BNI partner company helps business leaders identify and develop business opportunities in a collaborative environment. Embodying our core values members provide each other with a personalized level of support that catalyzes commerce nurtures networks and fosters friendships. Our members generate measurable results through strategic connections developed through regular structured meetings with select business professionals.
Position Summary:
The Operations Manager is responsible for helping to develop and oversee the companys daily operations. This role ensures that business operations are efficient effective and aligned with the companys strategic goals. The Operations Manager will work closely with regional teams senior leadership and cross-functional departments to implement and streamline continuous improvement initiatives. The ideal candidate has a strong background in operations and is capable of collaborating with team members across global markets to improve operational performance.
Roles and Responsibilities:
- Assist with developing and implementing global operational strategies that align with the CCs overall objectives.
- Analyze and improve existing operational processes to increase efficiency and enhance service to our community.
- Work with Senior Leadership to develop standard operating procedures (SOPs) and ensure they are followed across the organization.
- Collect and analyze data related to our communitys performance and identifying trends and areas for improvement.
- Present findings and recommendations to senior management for decision-making.
- Create and maintain detailed documentation for all processes ensuring consistency and clarity.
- Provide support and guidance to teams implementing and following new processes.
- Collaborate and provide strategic support on strategic initiatives and projects and will create and build high-level presentations
- Oversee annual global surveys ensuring timely deployment data collection and analysis.
- Manage the process of updating operational files ensuring version control accurate file names duplicate removal and archiving.
- Provide support on various GST projects as necessary.
- Any additional duties needed to help demonstrate our core values drive our vision and fulfill our mission.
Demonstrated Competencies:
- Analytical Thinking
- Problem solving
- Teamwork
- Technical Proficiency
- Strategic Thinking
- Project Management
- Organizational Skills
Required Qualifications:
- Bachelors degree in Business Administration Operations Management or a related field.
- Minimum of 3 to 5 years of experience in operations management with a focus on a global environment.
- Proven experience in operations and process management or similar role.
- Advanced proficiency in MS Office (i.e. Excel - Advanced Pivot tables VLOOKUP Power BI - Dashboards PowerPoint).
- Must be able to travel internationally (must have valid passport). International travel 1-2x/yr
- Strong analytical skills with the ability to interpret complex data and develop actionable insights.
- Excellent communication skills both verbal and written.
- Attention to detail and problem-solving skills.
- Ability to manage multiple priorities and meet deadlines.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Franchising Experience
- Advanced Degree (Preferred): An MBA or Masters in a relevant field is a plus
Physical Demands and Working Conditions
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists hands and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
An equal opportunity employer.
Required Experience:
Manager
Employment Type
Full Time
