Workplace Experience Manager
Workplace Experience Manager
Posted on :
28-08-2025
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1 Vacancy
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Job Description
Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. Were doing this by simplifying the insurance-buying process for all small businesses blending together a combination of technology data and insurance knowledge. Our proprietary technology platform allows small business owners to easily search and compare quotes from over 20 top-rated insurance providers customize their coverage and purchase and access their policies - all online.
Founded in the UK in 2005 Simply Business is an insurtech pioneer with nearly 20 years of experience supporting small businesses. Simply Business is passionate about building an outstanding product for our customers - one that empowers their entrepreneurial spirits.
More importantly were doing it all while taking care of our people. Weve consistently been named a best place to work including most recently ranking in Built Ins 2025 Best Companies to Work for in the US (Top 100) and Best Places to Work in Boston.
We want team members who have the drive to challenge boundaries. If youre smart and passionate about delivering brilliant customer experiences wed love to hear from you.
We are seeking a Workplace Experience Manager to oversee all day-to-day operations of our Boston Hub. This role is crucial for ensuring our office is a dynamic and welcoming environment for employees and visitors. As a culture carrier for a high growth business youll embody our values and make sure the physical space as well as the events and initiatives you create foster a strong sense of community and connection among our employees.
What youll do:
- Office Operations: Manage all daily office functions including maintenance repairs and vendor relationships. Act as the primary point of contact for employees building management and addition order catering for events and assist guest check-in employee onboarding travel booking and meeting support etc. as needed.
- Employee Experience: In partnership with the Internal Communications Team and People Team plan and execute engaging events and amenities that create a vibrant and collaborative atmosphere.
- Financial Management: Oversee the office operations budget process relevant expenses and identify cost-saving opportunities.
- Safety & Compliance: Partner with building management to ensure proper safety and emergency procedures are in place.
- Continuous Improvement: Maintain impactful relationships with internal employees and external partners to identify and implement improvements based on feedback
Requirements:
- 5 years of experience in office or facilities management.
- Ability to be in the Boston hub at least 4 days per week during normal business hoursExceptional communication project management and organizational skills with a keen eye for detail.
- Proven experience in managing budgets and external vendors.
- Ability to multitask and manage competing priorities effectively.
- Experience collaborating with global teams preferred
- A culture carrier who embodies Simply Business values and actively contributes to a positive and inclusive workplace.
Here are some of the great benefits and perks that come from being a Simply Business employee:
-Group plan for medical dental vision and prescription drug coverage
-Short term disability long term disability and life insurance coverage
-Participation in the Companys bonus program-Participation in 401(k) plan with a 5% employer match
-Commuter benefits to help cut down on parking and public transit costs
-25 days of vacation time plus 10 sick days and 10 company holidays
-A genuine investment in your learning and development-Regular team outings and volunteer opportunities
-An awesome office space
-A hybrid working model giving our employees great choice and flexibility to work in a way thats best for their particular job their teams and their lives.
Simply Business is an equal opportunity employer. Were committed to welcoming and helping employees grow within an inclusive & diverse culture. And that commitment starts with our interview process.
Once you apply your info will be reviewed by a team with a mix of levels and experiences. We pride ourselves on fostering a sense of community which is only made stronger by each individual at SB so youll have the opportunity to meet a variety of people throughout the process. Get excited!
Most of our first round interviews will take place over subsequent interviews there may be an opportunity/expectation to meet team members in person.
If it looks like you could be a good fit for the role well ask you to interview on Zoom first regardless youll need WiFi and a laptop or a 4G-enabled smartphone. If you dont have access to either of these or you need support with your application get in touch with us at
Please email us with any questions or if you want to pause your application for a bit well be happy to keep you updated on future opportunities like the one above. Want more info on working at Simply Business Check out our careers page: Experience:
Manager
Employment Type
Full-Time
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