Enterprise Strategy Consultant- ISO 20000 & 27001 - Riyadh

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.

As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains including Microsoft AWS ManageEngine and Zoho Solutions ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience Alnafitha IT has successfully completed more than 4000 projects serving over 3000 satisfied customers and collaborating with 65 partners.

Our commitment to excellence is evident in our customer-centric approach which emphasizes engagement collaboration and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdoms most customer-centric provider for digital transformation and consultation fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT we believe in empowering our employees and nurturing their growth which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients expectations.

Job Summary/Objective

The Enterprise Strategy Consultant is responsible for guiding clients in the planning design and implementation of industry best practices and frameworks to meet their evolving needs. This role requires a deep understanding of various management frameworks strong analytical skills and the ability to provide tailored solutions that enhance organizational performance.

Key Responsibilities:

Process Planning and Implementation

Perform planning design and implementation of processes procedures policies and controls through conducting meetings with clients to gather the requirements benchmark against best practices and develop documentation to align with best practices and client requirements with the industry standards and improve the overall operational efficiency

Analyze and recommend enhancements based on industry standards and practices across various domains by conducting research review existing practices and engage with industry experts to gather insights to drive continuous improvement and ensure the organization remains competitive and compliant

Identify any challenges the business might face and propose strategic solutions through SWOT analysis and stakeholders meetings to understand the challenges and the objectives provided to support the organizations progress towards achieving goals

System Improvement and Measurement

Improve existing management practices and identify key operational metrics for process improvements through regular review for the current practices gathering data and collaborate with teams to define the relevant metrics to enable data driven decision making

Assist in preparing presentations proposals and conduct policy analysis to define requirements communicate findings and provide recommendations clearly to stakeholders to facilitating informed decision-making.

Gap Analysis and Maturity Assessments

Conduct gap analysis and maturity assessments to identify current and future states client needs best practices and competitive insights

Uses software or real-time analytics tools to identify how well a business is adopting its new strategies and provide this feedback to senior leaders or stakeholders by Implementing analytics tools to track the performance metrics and gather real-time data.

Facilitation and Documentation

Facilitate and document workshops focused on process and procedure design through workshops to capture feedback and decisions to ensure that processes are aligned with client needs and organizational goals through collective input

Deliver training and awareness sessions on relevant frameworks and management practices to enhance understanding and adoption of best practices within the organization

Proposal Development

Develop RFPs (Request for proposal) and technical proposals in coordination with the unit head to secure new projects and opportunities by presenting It clearly and competitively

Contribute to the design and development of internal tools standards templates and procedures to support project deliverables and ensure consistency and quality across initiatives

Requirements

Qualifications

- Education: Bachelor s degree in a relevant field

- Professional certifications in management frameworks (e.g. ITIL COBIT TOGAF) are preferred

- Familiarity with various process improvement methodologies (e.g. Lean Six Sigma) is a plus

- Experience: Extensive knowledge and work experience (5 years) in management frameworks and consulting; participation in relevant projects as a leader or key consultant

- 3 years of technical experience in one or more IT domains (Infrastructure Application Security etc.)

- Strong understanding of process design development and implementation methodologies and tools

- Strong analytical skills to review and understand complex information including inter-relations dependencies and workflows

- High sense of responsibility and ownership

- Exceptional communication and presentation skills

- Proven people management and leadership abilities

- Strong troubleshooting skills with customer support orientation

- Ability to multi-task efficiently under time pressure

- Capability to work with emerging technologies and rapidly assimilate information

- Previous experience managing customer-focused teams

- Ability to maintain composure during stressful situations

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race color creed national origin ancestry religion age citizenship sex marital or veteran status disability or handicap sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ and advance in employment qualified

women minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities in accordance with the Saudi and Egyptian employment laws