Software Engineer III - SRE/Production support
Software Engineer III - SRE/Production support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Payments Technology group you will be a seasoned member of an agile team tasked with designing and delivering trusted market-leading technology products in a secure stable and scalable manner. Your responsibilities include implementing critical technology solutions across multiple technical domains supporting various business functions to achieve the firms business objectives.
Job responsibilities
- Execute monthly or quarterly deployments ensuring smooth and efficient implementation of updates and changes.
- Perform Product Lifecycle Management (PLM) and Service Request (SR) activities to maintain system stability and performance.
- Support daily production issues by conducting Root Cause Analysis (RCA) for core and code-related problems.
- Collaborate with Operations and other relevant teams to address and resolve breaks in debit or credit processes.
- Be able to understand and troubleshoot code written in Java and Spring-boot framework
- Utilize AWS services and tools to enhance system performance and reliability.
- Monitor and manage incident queues to ensure timely resolution and adherence to service level agreements (SLAs).
- Maintain incident hygiene by ensuring accurate documentation categorization and prioritization of incidents.
- Conduct post-incident reviews to identify improvement opportunities and prevent recurrence.
- Apply database querying skills using SQL to analyze and resolve data-related issues.
- Adds to team culture of diversity opportunity inclusion and respect
Required qualifications capabilities and skills
- Formal training or certification on software engineering concepts and 3 years applied experience
- Hands-on practical experience in system maintenance application support and operational stability.
- Proficiency in Java and Python programming languages with strong debugging skills.
- Experience in managing deployments and performing RCA in a large corporate environment.
- Knowledge of AWS services and cloud-based solutions.
- Proficiency in database querying using SQL.
- Exposure to agile methodologies and practices including CI/CD application resiliency and security.
- Strong communication skills to effectively collaborate with cross-functional teams and stakeholders.
Preferred qualifications capabilities and skills
- Having exposure to high-volume low-latency data processing system
- Ability to understand the nuances of REST API MQ Kafka Gemfire Oracle etc.
- Familiarity with modern front-end technologies
- Exposure to cloud technologies
Employment Type
Full-Time
