Restaurant Manager
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Job Description
About Calo
Launched in Bahrain in November of 2019 Calo is on a mission to make healthy easy. Were a team of dedicated people driving this mission by providing better faster and cheaper ways to access food through technology.
Role overview
We are seeking a highly skilled and culturally aware Restaurant Manager to lead the operations of our restaurant in Bahrain. The ideal candidate will have a strong background in the food industry with proven experience in managing restaurant operations particularly within QSR (Quick Service Restaurant) environments. A passion for food deep knowledge of Bahraini and Khaleeji food culture and strong leadership qualities are essential for success in this role.
Main Responsibilities
- Oversee the day-to-day operations of the cafe including but not limited to exceptional customer service and complaint handling revenue and cost management maintenance and upkeep of the cafe and employee management
- Ensure that the cafe operates in a timely manner that meets our quality standards
- Resourcefully solve any issues that arise and seize control of any problematic situation
- Hire manage and train staff while establishing a working schedule and assessing staffs performance
- Maintain accurate and updated records of daily weekly and monthly revenues and expenses
- Must be able to clearly communicate tasks to team members
- Order supplies to stock inventory appropriately and add new menu items based on seasonality if needed
- Proven ability to manage and maintain the restaurants Profit & Loss (P&L) statement ensuring financial targets are met through effective cost control revenue optimization and operational efficiency
- Develop customer retention and acquisition strategies
- Obtain customer feedback to make informed business decisions and meet their needs.
- Maintain a positive and professional approach with customers while presenting Calos culture and values
- Comply with and enforce sanitation regulations and safety standards
- Maintain a positive and professional approach with coworkers
Ideal Candidate
Qualifications
- Bahraini national preferred.
- Minimum 8 years of experience in restaurant management ideally within QSR or full-service restaurant settings.
- Bachelors degree in Hospitality Management Business Administration or a related field (preferred but not mandatory).
Knowledge and competency
- Strong knowledge of Bahraini and Khaleeji food culture.
- Proven expertise in restaurant operations financial management and cost control.
- Strong skills in team leadership staff training and performance management.
- Excellent customer service orientation with problem-solving ability.
- Ability to work effectively in a fast-paced dynamic environment while maintaining high standards
Personality
- Passionate about food and committed to delivering outstanding guest experiences.
- Culturally aware and able to represent Bahraini and Khaleeji traditions with pride.
- Strong interpersonal and communication skills with a collaborative approach.
- Results-driven with an entrepreneurial mindset.
- Resilient adaptable and proactive in finding solutions.
Required Experience:
Senior IC
Employment Type
Full-Time
