IMS Cloud Engineer

Thales is a global technology leader trusted by governments institutions and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space cybersecurity and digital identity were driven by a mission to build a future we can all trust.

Key responsibilities
Run Operations & Incident Management

• Ensure the day-to-day operational health of cloud infrastructure (Private Cloud based on VMware and GCP-based Public Cloud)
• Troubleshoot infrastructure-related issues (OS container network middleware storage)
• Act as Level 2 support for incidents and service requests
• Monitor system health analyze logs and perform root cause analysis using GCP Cloud monitoring and Prometheuus/Grafana
• Set Up and fine-tune alerts on usual Prometheus metrics

Maintenance & Changes

• Perform routine maintenance (patching upgrades backups)
• Participate in change planning testing and execution (within Change Management process)
• Assist with capacity planning costs and performance optimization

Cloud Engineering & Standardization

• Contribute to the standardization of cloud infrastructure components
• Maintain technical documentation and operational procedures
• Enforce security policies: access control hardening vulnerability remediation

Collaboration & Continuous Improvement

• Work closely with internal DevOps and SRE teams to improve reliability and automation
• Participate in post-incident reviews and problem management
• Support the transition of new applications into operations
• Identify and propose improvements to reduce operational toil promoting Infrastructure as code

Technical environment

• Cloud platforms:
• Private Cloud (VMware)
• Public Cloud S3ns (GCP Compute Engine GKE Cloud Logging IAM)
• Containers : Kubernetes Helm Docker GitOps (FluxCD)

OS: Linux (RHEL) Windows OS
Tools:

• Monitoring: Prometheus Grafana Google Cloud monitoring
• ITSM: ServiceNow
• CI/CD : Jenkins Gitlab CI Ansible

Security: IAM Bastion Patch Management OS Hardening
Scripting: Bash PowerShell (basic)

Required Skills & Experience

• 3 years in cloud infrastructure or system administration roles
• Hands-on experience with Vmware Private Cloud and/or Public Cloud (GCP is preferred)
• Good understanding of networking backup OS and storage fundamentals
• Familiar with monitoring logging and alerting in production environments
• Experience working in ITIL-driven environments (Incident Change Problem)
• Scripting capabilities for automation (Shell or PowerShell)
• Experience with Helm Chart and Ansible Roles
• Experience on containerization and container orchestration
• Ability to read Bash or Python Scripts
• Fluent in English
• Experience in an international environment

Soft Skills

• Strong analytical and troubleshooting skills
• Service-oriented mindset
• Ability to work in a distributed and international team
• Clear written documentation habits
• Self-motivated and proactive in resolving operational issues

Nice to have

• Experience with SQL database (PostgreSQL ; Mariadb ; SQL Server ; Oracle)
• Understanding of how Terraform works
• Understanding of modern Authentication and authorization mechanisms (OIDC / SAML).
• Understanding TLS encryption protocol

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At Thales were committed to fostering a workplace where respect trust collaboration and passion drive everything we do. Here youll feel empowered to bring your best self thrive in a supportive culture and love the work you do. Join us and be part of a team reimagining technology to create solutions that truly make a difference for a safer greener and more inclusive world.