Restaurant Supervisor - PM
Restaurant Supervisor - PM
Posted on :
27-08-2025
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1 Vacancy
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Job Description
Restaurant Supervisor - PM
DEPARTMENT: Food & Beverage
REPORTS TO: Outlets Manager/Asst Manager
STATUS: Non-exempt
Job Summary
The Restaurant Supervisor is responsible for overseeing the service in the Food & Beverage Outlets on 2nd shift. He/she is also responsible for assisting the manager with training motivating and coaching the staff and monitoring expenses and controlling labor costs.
PAY RATE: $18.00-$20.00/HOUR
THIS POSITION REQUIRES 2nd SHIFT & WEEKEND AVAILABILITY
BENEFITS AVAILABLE ON THE 1ST DAY OF THE MONTH AFTER HIRE DATE FOR FULL-TIME ASSOCIATES
Job Qualifications
Education & Experience:
- High School diploma or equivalent and/or experience in a related field preferred.
- At least 2 years of progressive experience in a hotel or a related field required.
- Previous supervisory responsibility preferred.
Physical requirements:
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
General Requirements:
- Must be able to effectively communicate both verbally and written with all level of associates and guests in an attentive friendly courteous and service oriented manner.
- Must be effective at listening to understanding and clarifying concerns raised by associates and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and associates in an attentive friendly courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with AT Hospitality Standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag.
- Comply with AT Hospitality Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
- Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
- Must be able to understand and apply complex information data etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a friendly and warm demeanor at all times.
Job Duties and Functions
Fundamental Requirements:
- Associates must at all times be attentive friendly helpful and courteous to all guests managers and fellow associates.
- Ensure work areas are properly stocked and prepare requisitions as needed.
- Ensure work areas are neat and clean.
- Check that trays and tables are set to standards.
- Ensure quality control of all menus with regards to cleanliness and appearance.
- Assist in the outlets when necessary.
- Ensure that tables are cleared promptly.
- Ensure proper settlement of checks.
- Ensure orders are delivered on time.
- Ensure food quality.
- Ensure communication with oncoming shift.
- Handling guest complaints or special requests communicate to management when necessary.
- Be capable of training and performing all duties required of all food and beverage outlet associates.
- Hold pre-shift meetings daily to monitor service and promote up selling.
- Check staffing levels and adjust according to business demand.
- Requisition linen as needed.
- Ensure property is free of trays and trash.
- Control payroll cost in food and beverage outlets.
- Ensure overall guest satisfaction.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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